New Truck Sales Manager Req # 2024-3223 Job Locations US-WA-Des Moines | US-WA-Lacey Category Sales Type Regular Full Time About Us Headquartered in Portland, Oregon, TEC has 30+ locations from Seattle to San Diego to the Midwest, serving thousands of customers across Washington, Oregon, California, Nevada, Arizona, Nebraska, Iowa and South Dakota. TEC Equipment features Mack and Volvo heavy-duty trucks, Hino and Isuzu medium duty trucks, Wabash trailers and Cottrell auto transport trailers. We offer a large and desirable inventory of new Mack and Volvo heavy-duty trucks and all makes of used trucks. Our full-service line-up also features quality parts, state-of-the-art service, collision centers and fuel, leasing/rental, financing, and insurance. Our locations are authorized service centers for Mack, Volvo, Cummins, Meritor, Eaton and Fuller warranties. TEC truly offers the convenience of one-stop shopping for all trucking-related needs. Overview The New Truck Sales Manager is responsible for ensuring and maintaining the sales of new trucks in in line with the company's objectives and goals, as well as the dealerships gross and volume standards. The New Truck Sales Manager will assist in the development of advertising and marketing plans and strategies designed to achieve profitable levels of market penetration and attract new customers to the dealership. Meeting established profit and customer satisfaction guidelines is a must. This position is a key part in delivering our customer commitment - to be our customers' Best Business Partner. The person in this role must embody the TEC Way (Teamwork, Entrepreneurship, and Customer Focus) and our Vision, Mission, Values, and Culture, demonstrating the behaviors necessary to meet established goals, objectives, and customer satisfaction guidelines. Responsibilities Take full accountability for the profitability, risk management, and growth of New Truck Sales department. Build relationships and maintain communication with current and potential customers. Travel to customer locations approximately 50% of the time. Anticipate their needs. Proactively introduce customers to other departments or other services that are available. Ensure department is training and providing support to customers in areas that includes but is not limited to: Dealer Portal, VAS, ASIST, LINK, E-Driver Training, E-Technician Training, Volvo Premium Tech Tool, Remote Diagnostics, etc. Build an effective partnership and maintain communication with Mack and Volvo contacts. Ensure all parties have a proper understanding of both Mack/Volvo and TEC Equipment processes to facilitate timely and continuous results. Maintain solid communication and relationships with internal business partners. Coordinate marketing plans & ensure TEC New Truck Sales is positioned in the forefront. Foster a culture of teamwork and friendly competition by exemplifying TEC Equipment's Vision, Mission, and Values and consistently positioning our Value Proposition with all customers. This includes developing a deep and clear understanding the relationship between the TEC Way and the bottom line, as well as being open and willing to take on every role within the department when needed. Demonstrate a positive and energetic attitude. Understand and embrace TEC Culture. Treat every employee equally, empower and invest in your team, prioritize building relationships, buy smart, and maintain departmental flexibility. Analyze financial, payroll, and inventory reports on a weekly basis, MIS reports on a monthly basis, and take initiative to identify and act upon trends and opportunities. Lead business planning for the department. Demonstrate command of financials by completing monthly bridge schedules. Understand when to escalate needs to the Gener