Library Clerk (Half-time)

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Library Clerk (Half-time)

Salary

$17.73 Hourly

Location

Des Moines, IA

Job Type

Regular Half-Time

Job Number

1381L-09-2024

Department

Library

Opening Date

09/17/2024

Closing Date

10/1/2024 4:00 PM Central

FLSA

Non-Exempt

Bargaining Unit

Unit 10

Occupational Group

Non-Civil Service

Location of Vacancy

Des Moines Public Library - Central Library

Recruitment

Entrance

Selection Method

To Apply: Send resume and letter of application to Deputy Director Jon Hobbs via email (JTHobbs@dmpl.org), fax (515-237-1654), or mail (1000 Grand Avenue, Des Moines, Iowa 50309). Applications from candidates must be received by Tuesday, October 1, 2024, at 5:00 pm. Qualified applicants who need a reasonable accommodation must inform this office at (515) 283-4213 or TTY at Iowa Relay at 711 or 1-800-735-2942 prior to deadline.

• Description

• Benefits

Distinguishing Features of the Class

This is a half-time position of 20 hours per week. Under the direction of a supervisor, checks out and receives materials and collects fines and fees at the public service desk. Demonstrates proficiency in using a variety of library technology and operating systems, provides excellent service, and does related work as required. This position requires regular day, evening, and weekend hours.

Acceptable Experience and Training

• Graduation from high school

• Excellent customer service skills with all ages

• Experience in a public library setting is desired

Required Special Qualifications

• Preferred bilingual Spanish/English spoken and written language skills

• Candidates for positions in this class must pass a post-employment offer physical examination, drug screen, and background check.

Knowledge, Skills, and Abilities

• Skill in using current library technology and operating systems

• Ability to provide outstanding customer service, both in person and on the telephone

• Ability to interpret and apply library policies and procedures

• Ability to correctly spell, use proper grammar, and make simple mathematical calculations

• Ability to conduct regular cash register accounting functions

• Ability to accurately type 30 wpm using a keyboard

• Ability to use Microsoft products to create word documents and spreadsheets

• Ability to work in a fast-paced public service environment as a member of a team

• Ability to meet assigned project deadlines

Essential Physical Abilities

• Sufficient clarity of speech and hearing, with or without reasonable accommodation, to be able to communicate effectively.

• Sufficient vision, with or without reasonable accommodation, to be able to produce and review a wide variety of reports and related materials in both electronic and hard copy form.

• Sufficient manual dexterity, with or without reasonable accommodation, to be able to access relevant library materials and operate a keyboard.

• Sufficient mobility, with or without reasonable accommodation, to be able to transport materials and equipment.

• Ability to stoop, reach, and push well enough to perform circulation and delivery procedures, and to retrieve materials from the shelves

To Apply:

Send resume and letter of application to Deputy Director Jon Hobbs via email (JTHobbs@dmpl.org), fax (515-237-1654), or mail (1000 Grand Avenue, Des Moines, Iowa 50309). Applications from candidates must be received by Tuesday, October 1, 2024, at 5:00 pm.

Qualified applicants who need a reasonable accommodation must inform this office at (515) 283-4213 or TTY at Iowa Relay at 711 or 1-800-735-2942 prior to deadline.

Examples of Essential Work (Illustrative Only)

• Checks out and receives materials and collects fines and fees at the public service desk

• Provides exemplary service to library customers

• Manages interactions with customers with tact and diplomacy

• Creates and maintains customer records and accounts

• Proficiently uses a variety of library technology and operating systems

• Accurately handles money transactions

• Provides training and direction to library aides

• Additional duties as assigned