Quality and Performance Improvement Consultant - Analyst III

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Quality and Performance Improvement Consultant - Analyst III

Salary

$57,708.00 - $69,240.00 Annually

Location

Denver Metro, CO

Job Type

Full Time

Job Number

FAA00198 - 02/21/25

Department

Department of Public Health & Environment

Division

Administration Division

Opening Date

02/25/2025

Closing Date

3/6/2025 12:00 PM Mountain

FLSA

Determined by Position

Type of Announcement

This position is open only to Colorado state residents.

Primary Physical Work Address

4300 Cherry Creek Drive South, Denver, CO 80246

FLSA Status

Exempt; position is not eligible for overtime compensation.

Department Contact Information

loveleena.rana@state.co.us

Salary Note

Although the full salary range for this position is provided, appointments are typically made at or near the range minimum.

How To Apply

Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.

• Description

• Benefits

• Questions

Department Information

We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of diverse backgrounds and abilities.

IMPORTANT NOTE: This is a TERM-LIMITED position and funding cannot be guaranteed beyond 2/28/2027. The incumbent in this position must be willing and able to resign on this date or when funds run out, whichever comes first.

 

Be BOLD... Make a real difference . . .

Do you have a passion and drive to apply your talent to create a better Colorado? Are you looking for a career that provides you with opportunities to improve the world around you? The Colorado Department of Public Health and Environment (CDPHE) is seeking diverse individuals from all backgrounds to apply for a fantastic position that makes a direct impact on improving the lives of Colorado citizens. Our mission is to protect and improve the health of Colorado's people and the quality of its environment.

If your goal is to build a career that makes a difference, consider joining the dedicated people of the Colorado Department of Public Health and Environment. Our tobacco-free campus offers free parking and is conveniently located near RTD bus lines, Glendale City Set, and the Cherry Creek bike path. In addition to a great location and rewarding, meaningful work, we offer:

• Employee wellness programs and facilities

• Extensive internal professional development opportunities on a wide variety of subjects

• Bike to work programs, including access to storage lockers and bike racks

• Distinctive career advancement opportunities throughout the State system

• Flexibleretirement benefits (http://www.colorado.gov/cs/Satellite?c=Page%CF%87ldpagename=DPA-DHR%2FDHRLayout&cid=1213025229644&pagename=DHRWrapper) including a choice of the PERA Defined Benefit Plan or the PERA Defined Contribution Plan, plus optional 401K and 457 plans

• Medical and dental health plans (http://www.colorado.gov/cs/Satellite/DPA-DHR/DHR/1236690495481)

• Paid life insurance

• Short- and long-term disability coverage

• 11 paid holidays per year plus generous personal time off

• Mentoring program with opportunities for mentors and mentees

• Tuition assistance for college level courses including Masters degree programs

• Excellent work-life programs, such as flexible schedules, and

• A variety of employee resource groups

  Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, go to: https://studentloans.gov/myDirectLoan/pslfFlow.action#!/pslf/launch

  Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, go to:

https://studentaid.ed.gov/sa/repay-loans/forgiveness-cancellation/public-service

Although the full salary range for this position is provided, appointments are typically made at or near the range minimum.

Description of Job

The Work Unit:

The Office of Strategy, Performance, and Innovation (OSPI) is housed within the Administration Division of the Colorado Department of Public Health and Environment. OSPI builds capacity across the department around strategic planning, performance management, continuous improvement, and systems design to meet the needs of the department. OSPI facilitates a strong culture of innovation and performance by:

• Building systems of continuous improvement, strategic planning, and performance measurement.

• Strategic and tactical consultation with leaders around strategy and priority setting, performance management, and reporting.

• Partnering with leaders to identify, scope, and charter department-wide and divisional efforts that enable continuous improvement around departmental processes, practices, and systems.

• Embedding change management, project management, and leader sponsorship around all initiatives to plan for and manage risks and user resistance for ease of adoption and utilization of the future state.

• Managing the department's national public health accreditation compliance efforts.

What You Will Be Doing:

This position plays a crucial part in improving business processes. It involves consulting with leaders and employees on continuous improvement and performance management strategies. This includes leading improvement projects within departments and divisions, developing and implementing solutions such as training programs and performance management systems, and utilizing lean principles as a foundation for these improvements. The position also provides valuable data-driven support to projects by offering analytical and evaluative insights. Ultimately, this role contributes to streamlining organizational operations and enhancing overall performance.

Responsibilities of the position include but not limited to:

• Identifies improvement opportunities and engages stakeholders to gather data and identify areas for improvement.

• Actively engages stakeholders to gather and analyze data, document successful improvement efforts to attract new customers, and share learnings from past projects.

• Leveraging various improvement methodologies (e.g., Lean, Six Sigma), advises on existing improvement efforts and facilitates training to build organizational improvement capacity.

• Continuously seeks and evaluates new improvement methods and materials to ensure the organization is utilizing the most effective approaches.

• Responsible for consulting with clients related to projects and facilitating events as part of project completion. A typical client consultative approach would include problem identification, project scoping, analysis, defining a solution, and working with clients on implementation through evaluation.

• Provides support to department members to monitor the progress of planned improvement implementation to assure timely action, appropriate management support, and achievement of expected benefits.

• Monitor aspects of organizational performance to ensure that the Department remains compliant with the Public Health Accreditation Board (PHAB) accreditation requirements, can anticipate and adapt to future changes in accreditation requirements, and is able to meet recertification criteria with ease.

• Other Duties as Assigned

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Residency Requirement: (New)

This posting is only open to residents of the State of Colorado at the time of submitting your application.

Class Code & Classification Description: (New)

H1C3XXANALYST III (https://drive.google.com/file/d/0B4enHpLSVk4eemlDYjc4Vm9tT00/view?usp=sharing&resourcekey=0-sfhr9APhTwTTyRT-N0Eztg)

MINIMUM QUALIFICATIONS:

Experience Only:

Six (6) years of relevant experience in in quality improvement methodologies, project management or an occupation related to the work assigned to this position

OR

Education and Experience:

A combination of related education in business administration, public administration, public healthand/orrelevant experience in quality improvement methodologies, project management or an occupation related to the work assigned equal to six (6) years

This experience must be substantiated within the Work Experience section of your application. "See Resume" will not be accepted. In addition, part-time work will be prorated. A copy of your transcript must be submitted at the time of application (Unofficial transcripts are acceptable).

* YOU MUST ATTACH A COPY OF TRANSCRIPTS TO YOUR APPLICATION*

NOTE: Click on the link here How to Apply (https://youtu.be/vUwZiY6G24U) to submit a complete application that documents your work history giving details of your qualifications, including how your experience aligns with the minimum and preferred qualifications for this position when listing your work history.

Preferred Qualifications:

In addition to the minimum requirements, the successful candidate in this position will have the following highly desirable experience and competencies:

• Experience applying Continuous Quality Improvement methodologies and tools (e.g. Process Mapping, GAP Analysis, Prioritization, Visual Management, etc.) to improve processes and outcomes.

• Proven project management skills, including the ability to develop project plans, manage timelines and resources, and track progress towards goals.

• A history of effective consultation with various levels of an organization demonstrating strong communication, relationship building, coaching, and collaboration skills

• Demonstrated ability to collect, analyze, and interpret data to identify trends, patterns, and opportunities.

• Excellent organizational skills with experience in project planning, coordination, and management of multiple projects where competing priorities, contingencies, or deadlines may exist.

• Knowledge and understanding of relevant issues in public health and/or environmental programs or general knowledge of the Government sector.

  Conditions of Employment:

• Pursuant to CDPHE policy, a background check is required for all positions at CDPHE.

  Appeal Rights: (Updated)

  An applicant who has been removed from an employment list or removed from consideration during the selection process may request a review by the State Personnel Director.

  As an applicant directly affected by the results of the selection or comparative analysis process, you may file a written appeal with the State Personnel Director.

  Review of the completed, signed and submitted appeal will be timely on the basis of written material submitted by you, using the official appeal form signed by you or your representative. This form must be completed and delivered to the State Personnel Board by email at dpa_state.personnelboard@state.co.us within ten (10) calendar days from your receipt of notice or acknowledgement of the Department’s action.

  For further information on the Board Rules, you can refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov/board-rules .

Supplemental Information

SUPPLEMENTAL INFORMATION

A complete application packet must include:

• A completed State of Colorado application.

• A cover letter that describes how your experience aligns with the minimum and preferred qualifications of this position.

• If using education to qualify, a copy of your college/university transcripts. Transcripts must be attached to your colorado.gov/jobs application.

• If you are a veteran, a copy of your DD214 attached to your colorado.gov/jobs application.

The Selection Process:

• All applications that are received by the closing of this announcement will be reviewed against the Minimum Qualifications in this announcement. Candidates who meet the minimum qualifications proceed to the next step.

• Colorado Revised Statutes require that state employees are hired and promoted based on merit and fitness through a comparative analysis process.

• Part of, or all of, the comparative analysis for this position may be a structured application review, which involves a review of the information you submit in your application materials by Subject Matter Experts (SMEs) against the preferred qualifications.

• A top group, up to six candidates, will be invited to schedule an interview with the hiring manager.

E-Verify: CDPHE uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify (http://www.dhs.gov/e-verify) , including your rights and responsibilities.

You must be legally eligible to work in the United States to be appointed to this position. CDPHE does not sponsor non-residents of the United States.

ADAAA Accommodations:

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

Colorado Department of Public Health and Environment is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, Daniel Mckenna at daniel.mckenna@state.co.us or call 303-692-6319.

Toll Free Applicant Technical Support: If you experience technical difficulty with the NEOGOV system (e.g. uploading or attaching documents to your online application) call NEOGOV technical support at 855-524-5627 Mon-Fri between 6 am and 6 pm (Pacific Time). Helpful hints: if you are having difficulty uploading or attaching documents to your application first- ensure your documents are PDF or Microsoft Word files, and second, close the document before you attempt to upload (attach) it.

The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits

Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.

01

Applicants for State of Colorado classified positions must be current residents of Colorado. Are you a current resident of the State of Colorado who can provide proof of Colorado residency?

• Yes

• No

  02

  CDPHE-In order to substantiate the educational requirements and/or education substitution, you MUST supply a legible copy of your college transcripts before the application deadline to the Human Resources office. Transcripts can be attached to your CO Jobs application. Applications without transcripts will NOT be considered. Did you submit transcripts?

• Yes

• No

  03

  CDPHE-This is a term-limited position and employment cannot be guaranteed beyond 2/28/2027. Do you accept this condition of employment?]

• Yes

• No

  04

  Please describe a time where you led or supported a project and/or a facilitated event. What Continuous Quality Improvement (e.g. Lean) tools and methodologies did you use? What were the outcomes?

  05

  Describe how you have applied change management practices to make a project more successful.

  Required Question

Employer

State of Colorado

Address

See the full announcement by clicking

the "Printer" icon located above the job title

Location varies by announcement, Colorado, --

Website

https://careers.colorado.gov/

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