Scholarship Coordinator/Financial Aid Advisor

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Scholarship Coordinator/Financial Aid Advisor

Salary

$55,099.00 - $55,659.00 Annually

Location

Denver County, CO

Job Type

Full Time

Job Number

GJD -415200 10/22

Department

Community College of Denver

Opening Date

10/24/2022

Closing Date

Continuous

FLSA

Determined by Position

Primary Physical Work Address

Community College of Denver 1111 West Colfax Avenue Denver, CO 80217

Type of Announcement

This announcement is not governed by the selection processes of the classified personnel system. Applications will be considered from residents and non-residents of Colorado.

How To Apply

Online applications through the Colorado Jobs portal will not be accepted. Please follow instructions on the job announcement for submitting an application.

Department Contact Information

Shakyra Edwards HR Recruiter and Retention Community College of Denver Shakyra.Edwards@ccd.edu P: 303-352-3327

• Description

• Benefits

Department Information

THIS IS A NON-CLASSIFIED POSITION

GJD -415200 10/22: Financial Aid

Community College of Denver is seeking individuals with demonstrated commitment to creating an inclusive learning and work environment. CCD values the ability to work effectively with students, families, faculty, instructors and staff of diverse backgrounds.

Our campus is located in downtown Denver, adjacent to two light rail stations, and just minutes away from shopping, restaurants, and event venues. When you visit our campus, it will be immediately evident that our faculty, staff, and instructors are passionate about serving our diverse student population. At CCD our passion is to help others, and we offer career pathways that will make a difference in the lives of our students.

If you are interested in sharing our passion for student success, CCD offers generous medical, dental, vision, life, and retirement options. We also offer the opportunity to expand your education, and those of your dependents, through our tuition reimbursement program.

CCD is a Learning College where policies, programs and practices support learning as the major priority. The Community College of Denver is an Equal Employment Opportunity Educational Employer.

Background checks will be conducted on all finalists for employment consideration.

CCD recognizes that administration, faculty, instructors, and staff reflect the diversity of its students and community and prohibits employment and student discrimination based on race, color, religion, national origin, citizenship, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.

For a complete review of the benefits we offer, please click on the following link:

https://www.cccs.edu/employee-resources/employee-benefits/.

For information regarding Community College of Denver Security, including crime statistics for the campus and surrounding area, please see the CCD Campus Security website under “student’s right to know”: CCD.edu/Safety. For a hard copy report please contact 303-352-3042.

Description of Job

GENERAL SUMMARY

If you are an innovative thinker with the drive to succeed in a fast paced environment, then the Community College of Denver’s Financial Aid Office might be the right place for you.

The Financial Aid Office at the Community College of Denver is looking for a dedicated, passionate, and responsible individual to join the Financial Aid Team.

The Scholarship Coordinator reports directly to the Assistant Director of Scholarships. This position assists with the coordination, administration, tracking and maintenance of foundation, institutional and private scholarship programs at CCD. Duties include ensuring that eligible students meet the scholarship program requirements and deadlines, scholarship distribution, critical analysis of scholarship delivery, donor relations, and outreach events as needed. They will serve as CCD’s primary point of contact for the Displaced Aurarian Scholarship.

Additionally, this position serves in a student advising, outreach and client services capacity and involves a great deal of student interaction. This position is required to effectively communicate financial aid policies to students, parents, the College and community members and to maintain professionalism in high-stress situations.

The Scholarship Coordinator serves as the primary source of communication with private scholarship providers. They are expected to reconcile private scholarships and process scholarship refunds as needed. In addition, they are responsible for keeping, maintaining and updating the scholarship materials including The private scholarship listing and scholarship webpage.

The Scholarship Coordinator provides scholarship presentations on campus and off campus to share relevant resources, scholarship updates, deadlines with our CCD staff, faculty and Community.

Other duties include processing web updates; backing up the Single Point of Contact (SPOC) for unaccompanied homeless youth; backing up the Colorado Application for State Financial Aid (CASFA) processor; and performing quality assurance checks on Verification.

PRIMARY DUTIES

As a Financial Aid Advisor, you are often the first face our students see. You will create lasting impressions and help students succeed by sharing your knowledge of financial aid processes.

The Scholarship Coordinator is responsible for maintaining an expert knowledge of federal, state, and institutional policies regarding all types of financial aid and scholarships (i.e., Pell Grant, Colorado Student Grant, Federal Direct Loans, etc.), and effectively communicating this information to student and parents. They will guide students through all aspects of the financial aid and scholarship process (i.e., application procedures, verification documentation, scholarship and grant requirements, federal and private loan conditions, Satisfactory Academic Progress requirements, etc.).

An in-depth understanding of the Free Application for Federal Student Aid (FAFSA), the Colorado Application for State Financial Aid (CASFA) and federal tax documents is required. This position will serve as the back-up administrator for the CASFA process, which requires the ability to identify and resolve issues with conflicting information. They will also perform routing quality assurance checks on verification.

The Scholarship Coordinator provides scholarship presentations both on campus and off campus to share relevant resources, scholarship updates, deadlines with our CCD staff, faculty and Community.

This position works as a front line customer service advisor in a busy, fast paced environment, ensuring quality, accurate information and excellent customer service is maintained. This position will directly advise students of various aspects of financial aid (i.e., application procedures, scholarship and grant guidelines, federal and private loan requirements, verification documentation, etc.).

The Scholarship Coordinator’s job duties can be broken down as follows:

Advising students

• In person/phone/virtual/email contact

• Inform students verbally and in writing of the status of their scholarship applications

• Communicate with and assist students regarding scholarship opportunities

• Interact with potential and existing scholarship recipients

• Provide scholarship presentations

• Advise unaccompanied homeless youth and independent minors through the financial aid process

• Back up the SPOC

Scholarship processing

• Coordinate scholarship applications for review by scholarship committees

• Process Displaced Aurarian Scholarship applications and awards

• Evaluate, analyze and propose changes to processes

• Interact with potential and existing scholarship recipients

• Participate in outreach events as needed, including presentations

• Award and review scholarship recipients’ eligibility and post awards to Banner as appropriate

• Responsible for data entry to track scholarship awards

• Post and renew scholarship awards to SCT Banner

Operational duties

• Update website

• Process private scholarship checks

• Perform routing quality assurance checks on verification

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Any equivalent combination of education, experience, knowledge, skills, and abilities.

Education:

Associate’s Degree (Direct financial aid experience may be substituted for the education on a year for year basis, and will not count towards the experience requirement below).

Experience:

2 years higher education experience or 3 years of customer service

Knowledge/Skills/Abilities:

• Strong written and oral communication skills;

• Ability to work with a diverse group of individuals

• High energy, attention to detail, and the ability to organize effectively

• Task oriented, self-motivated, critical thinker

• Possess conflict resolution and a strong commitment to quality customer service and effective communication

• Responsible and Reliable team player

• Ability to work in a high volume, fast paced environment

• Ability to handle numerous complex and routine tasks simultaneously

• Ability to multi-task

• Fun team player

• Enjoy working in a high volume, fast paced environment

• Effective interpersonal, oral and written communication skills

• Enjoy interacting with people face-to-face, particularly with diverse groups of individuals

• Friendly and ready to work as part of a customer-focused team

• Eagerness to learn and grow

Other Considerations:

Must be available to work during peak periods based on job responsibilities and college calendar. Some extended hours may be required.

Supplemental Information

SELECTION PROCESS

Preliminary screening will be made on the basis of completed application packet submitted by candidate. Completed application packet includes: a letter of interest of no more than five pages, addressing in general the items under "Primary Duties" and specifically each item under “Minimum Qualifications”; an online application; resume; and transcripts. All candidates, including current Community College of Denver

employees must submit a complete application packet which includes all material listed above.

Only completed application packets will move forward for screening. Please review the job duties and minimum requirements carefully. Meeting the minimum qualifications for a particular position does not assure the applicant an interview. Selected applicants will be invited by the screening committee for interviews. All application materials become the property of Community College of Denver and cannot be copied.

APPLICATION PROCEDURES:

Interested applicants must submit a complete application packet at https://www.schooljobs.com/careers/ccdwhich includes:

• Electronic Application, Click ‘New Resume’ at the bottom of this page

• Cover Letter

• Resume

• References - Names, phone numbers, addresses, & email addresses of three professional references

• Copies of transcripts, unofficial preferred

• Copies of appropriate credentials, if applicable

**All included attachments should be saved with the following nomenclature: Last name, First name Document; for example Doe, John Resume; Doe, Jane Transcripts

*Your resume should clearly indicate how you meet the minimum qualifications. Those applicants that do not meet the minimum qualifications will not be considered. Part-time experience is ½ the equivalent of full-time experience. Example: Four (4) years applicable part-time experience equals 2 years full-time equivalency.

Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.

Agency

State of Colorado

Address

See the full announcement by clicking

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Website

https://careers.colorado.gov/

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