Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of? Do you want a workplace that will challenge you and offer you opportunities to learn and grow? A position at Xcel Energy could be just what you’re looking for.

Position Summary

Support the Xcel automated meter reading and data collection (AMR) applications that contributes to departmental and business unit goals by analyzing, designing, implementing and supporting business processes and information systems. Provide oversight, guidance, leadership and mentoring in the implementation of quality methodologies to effectively improve business results. Support business activities by building relationships, determining business needs, analyzing process improvements opportunities, defining business. This would include Cellnet, Itron, Smart Sync, and future automated data collection systems by analyzing, designing, implementing, and sustaining business processes and information systems. This includes collaboration for all automated data collection systems.

Essential Responsibilities

• Provide analytical and technical expertise in the development, integration and application of automated data collection systems data requirements to ensure maximum integrity of billing and energy data. Contribute to departmental and business unit strategic and operational goals by working with management, customers, vendors, and other stakeholders to analyze, design, implement and support business processes and information systems. Includes facilitating discussions to identify, document, validate, and analyze business requirements, designing innovative solutions, and making recommendations that support departmental goals.

• Provide technical input, business feedback, and direction for the development, deployment, and integration of existing and new data applications and automation technologies that optimize the company's customer service and financial goals and commitments. Build and maintain effective working relationships with customers and other project stakeholders to understand and meet/exceed informational needs and expectations.. Interact with management, customers, vendors and other stakeholders through verbal or written communication. Prepare and present PowerPoint presentations to management, customers, and other stakeholders in a wide variety of settings including meetings, customer workshops, training sessions, and information forums. Serve as a technical resource.

• Develop and sustain daily data flow operations between information systems. Lead projects, which develop and enhance information systems. Prepare business and financial justification for projects. Interface with the Program Management Office. Responsible for assuring that projects are successfully implemented, and that appropriate user acceptance testing is performed. (i.e., CRS, MRAS, MDMS) and AMR operating systems (i.e., Cellnet, Itron, Smart Sync) to ensure data synchronization and accurate, timely data transfer. Resolve data discrepancies and errors without negative impact on customer or internal operations.

• Define requirements and complete procedures for AMR related data auditing to ensure that maximum quality, timeliness, and integrity of data is maintained. Provide necessary documentation to maintain SOx and internal auditing Serve as a technical resource. Analyze data and develop reports to support the informational needs of the business unit compliance.

• Keep abreast of automated data collection technology improvements to effectively utilize information technology, field observation, and best practice to design, implement, improve, and maintain AMR related CES Field Ops policies, processes and procedures.

Minimum Requirements

• Bachelors Degree in information technology, electronics or related field or a combination of education and experience providing equivalent knowledge.

• Five years experience, which includes 2 yrs in one of the following areas: customer service, marketing, automated metering, communications, revenue protection, distribution operations, engineering and/or information systems.

• Strong customer focus.

• Proven leadership and ability to take an initiative from idea conception and start-up through full implementation.

• Demonstrated attention to detail.

• Proven communication with strong technical and analytical skills.

• Experience with PC applications and analytical software.

• Ability to travel occasionally.

As a leading combination electricity and natural gas energy company, Xcel Energy offers a comprehensive portfolio of energy-related products and services to 3.4 million electricity and 1.9 million natural gas customers across eight Western and Midwestern states. At Xcel Energy, we strive to be the preferred and trusted provider of the energy our customers need. If you’re ready to be a part of something big, we invite you to join our team.

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Individuals with a disability who need an accommodation to apply please contact us at recruiting@xcelenergy.com .

Non-Bargaining

The anticipated starting base pay for this position is: $81,000.00 to $115,867.00 per year

This position is eligible for the following benefits: Annual Incentive Program, Medical/Pharmacy Plan, Dental, Vision, Life Insurance, Dependent Care Reimbursement Account, Health Care Reimbursement Account, Health Savings Account (HSA) (if enrolled in eligible health plan), Limited-Purpose FSA (if enrolled in eligible health plan and HSA), Transportation Reimbursement Account, Short-term disability (STD), Long-term disability (LTD), Employee Assistance Program (EAP), Fitness Center Reimbursement (if enrolled in eligible health plan), Tuition reimbursement, Transit programs, Employee recognition program, Pension, 401(k) plan, Paid time off (PTO), Holidays, Volunteer Paid Time Off (VPTO), Parental Leave

Benefit plans are subject to change and Xcel Energy has the right to end, suspend, or amend any of its plans, at any time, in whole or in part.

Deadline to Apply: 07/04/24

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ACCESSIBILITY STATEMENT

Xcel Energy endeavors to make https://www.xcelenergy.com/ accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Xcel Energy Talent Acquisition at recruiting@xcelenergy.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.