About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

As a Director Sales – Desk Based you will manage multiple sales teams responsible for producing new and incremental sales growth across the national Regional Enterprise customer base. The Desk Based sales function is responsible for both the maintenance of existing customer relationships and the acquisition of new logo business through the positioning of the full line of Lumen products and services.

Location

• This position allows work from home within the United States

• Will require at least 25-50% of time conducting sales activities outside of the office

The Main Responsibilities

• Acquisition sales motion across the low end of the mid-market space, primarily with customers in the $3k to $20k addressable spend segment

• Responsible for regional territory development, account planning, target setting, and ensuring that sales targets are met

• Coordination with the Customer Success organization to ensure the customer is onboarded and maintained appropriately through the customer journey

• Coaching and development of College Connect sales academy talent

• Participates with other business leaders to establish strategic plans and objectives

• Makes final decisions on administrative or operational matters and ensures operations' effective achievement of objectives

• Works on complex administrative, management and customer issues where analysis of situations or data requires an in-depth knowledge of customers, employees and Lumen policies and procedures

• Ensures budgets and schedules meet departmental requirements

• Acts as a point of escalation with appropriate peer organizations for effective and prompt trouble resolution. Participates in corporate development of methods, techniques and evaluation criteria for projects, programs, and people

• Leading a team of Sr Managers within this space tied to a regional geography

• Managing a Sales Support Associate to support direct sales organization

What We Look For in a Candidate

• 5-7 years of directly related experience preferred

• Bachelor's degree or equivalent work experience, MBA preferred

• Attention to detail with demonstrated organizational development capabilities

• Prior successful management of a quota bearing sales team, telecommunications management experience preferred

• Ability to prioritize and effective time management skills

• Demonstrated remote management capability

• Strong business acumen and working knowledge of business customer applications in IP, data and voice services

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges:

$124,037 - $165,375 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.

$130,242 - $173,649 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.

$136,437 - $181,913 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

• Benefits (https://www.lumenbenefits.com/httpdocs2/index.html)

• Bonus Structure

What to Expect Next

Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date.

Requisition #: 336738

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Application Deadline

02/08/2025