Job Summary

The Sales Coach’s purpose is to provide support to SHI Sales teams with sales development and execution efforts. The Sales Coach will help design, organize, and lead projects while working alongside Enablement leadership and other sales support teams. They will identify trends and gaps in sales execution behaviors and suggest new learning curriculum to address these gaps. They will provide both group and 1x1 coaching support to targeted sellers. They will provide continual feedback to SHI Sales Leadership to identify how to help sellers improve performance to achieve sales targets.

This position will report to a Manager of Sales Enablement in the Learning & Development department.

About Us

Founded in 1989, SHI International is an $14 billion global provider of IT solutions and services. SHI currently has over 6,000 employees worldwide.

To learn more about SHI International Corp, visit our website: www.shi.com/careers

What SHI Can Offer:

• World Class Facility includes on site gyms and cafeterias

• Ongoing opportunities for personal and professional growth and development due to our strong promote from within philosophy

• Work in an up-beat, creative, and fun environment

• Benefits including medical, vision, dental, 401K, and flexible spending

Responsibilities

Include but not limited to:

• Analyze historical and current sales performance data in PowerBI to identify where both SHISales Leadership and SHI Sales reps should focus their efforts to achieve SHI sales goals

• Develop trusting mentoring relationships with Sales managers and Sellers

• Design and implement onboarding & coaching programs

• Identify gaps in sales execution behaviors and suggest new learning curriculum to address these gaps

• Support Enablement Leadership with creating, collaborating, and presenting learning contentspecific to sales and technology acumen, internal systems and tools, and professional development to SHI Sales teams

• Assess the level of success of each Enablement program through interviews, surveys and performance data analysis

• Facilitate learning by incorporating a variety of presentation methods and applications to accommodate learning styles, such as classroom instruction, virtual, and blended learning

• Help organize and maintain enablement content library in platforms such as SHI Learn, MSFT Teams, and SharePoint

• Support virtual training technologies and gamification by including managing Q&A and participation tracking and reporting

• Identify ways to enhance learning effectiveness and modify learning content and delivery to continually improve the sales user training experience

• Conduct knowledge assessments and learning surveys for SHI Sales teams & managers.

• Perform recurring 1:1s with targeted sellers to identify areas of improvement and to provide coaching and tools necessary to improve performance

• Provide continual feedback to Sales leaders around seller performance and high-level trends to identify gaps and help improve seller performance

• Support Sales Campaign enablement

• Join and observe sellers in customer meetings, and provide timely feedback (virtual or in person)Build and maintain key relationships with sales leadership

Qualifications

• Completed Bachelor’s degree or relevant work experience required

• Minimum 4 years' experience in training or learning and development

• Tech sales experience required

Required Skills

• Excellent facilitation, presentation skills, in a variety of group sizes for both sales and managers

• Excellent written and verbal communication skills

• Excellent organizational and time management skills

• Exceptional listening skills

• Proficiency in communicating SHI value proposition and Sales Methodology

• Ability to work effectively with all levels of an organization, both internally and externally

• Ability to distill large amounts of information into concise, relevant components

• Ability to work independently as needed

• Ability to self-identify areas of improvement, and owning content creation/evolution

• Ability to manage changing priorities, meet deadlines, and adapt to a changing businessenvironment and help enablement team prioritize projects

• Proven initiative and positive attitude; team-oriented, motivated, and highly enthusiastic

• Ability to develop strong relationships with SHI Corp Leadership

• Ability to identify gaps in sales execution behaviors and tie them into their enablement plans

Preferred Skills/Qualifications:

• Previous experience with classroom management

• Previous experience with IT Sales

• Experience conducting rep one on ones

• Experience providing coaching and development plans to sellers

• Proficient with content creation – platforms like LEAP (Cornerstone), and Brainshark is ideal

• Proficient with CRM tool

Unique Requirements

• May travel to approved conferences or Field Sales Offices as needed, up to 10%.

Additional Information

• The estimated pay range for this position is $90,000 - $125,000 which includes a base salary and bonuses. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

• Equal Employment Opportunity – M/F/Disability/Protected Veteran Status

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Job Locations US-Remote

Requisition ID 2024-17183

Approved Min (Total Target Comp) USD $90,000.00/Yr.

Approved Max (Total Target Comp) USD $125,000.00/Yr.

Compensation Structure Base Plus Bonus

Category Inside/Outside Sales