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Hogan Lovells Office Services Assistant in Denver, Colorado

Job Description:

Hospitality

Conference room set up and clean up, including monitoring conference room schedule. Assist with catering requests and set up of the same. Monitor catering equipment and coordinate maintenance and service calls. Back-up for Receptionist - greet visitors, answer telephone, screen and direct calls, reserve conference rooms, etc. Monitor inventory of supplies for pantries and place order requests. Stock, organize, and maintain catering kitchen, coffee bars and gathering areas. Assist with catering deliveries and logistics (i.e. last minute lunch pick-ups within walking distance, dropping off chafing dishes, etc.); retrieval and deliveries to vehicles as needed. Assist with internal and external in-person event preparation. Assists with conference center appearance. Facilities

Assist Administrative Manager with facilities management. Meet with preventative maintenance vendors as needed. Assist with general office appearance, including office furniture arrangements in open collaborative areas; ensure conference rooms and huddle rooms are presentable and supply cubbies are fully stocked. Assist with repair/service orders and liaise with building personnel. Advise when facilities requests need to be submitted. Assist the Office Services department with moving boxes, inter-office moves. Prepare offices for new hires, visiting attorneys and staff (e.g. checking visitor offices for supplies, name tag updates, appearance). Assist with special projects as needed. Office Services

As an Office Services Assistant, responsibilities will include, but not be limited to: Coordinate courier deliveries; maintain delivery log, ensuring Standard Operating Procedures are followed; Receive and distribute mail inclusive of US mail and overnight carriers (i.e. FedEx) Provide proactive toner replenishment for Xerox and printer devices as needed; Maintain printer stations to be neat, organized and fully stocked; Maintain the general appearance of war room, file rooms and office services room and closet; Monitor supply inventory and submit supply order requests as needed; Other hospitality, facilities and administrative responsibilities as requested. Customer Service

Responds to all requests in a professional and expedient manner. Identifies and responds to issues/problems in a timely manner, and seeks feedback/follow-up as appropriate. Builds effective working relationships as appropriate. Firm Knowledge

Demonstrates knowledge of the firm's culture, practices, business, and structure. Demonstrates knowledge and adherence to basic firm policies, procedures, and processes. Initiative

Takes initiative beyond routine responsibility. Seeks out and accepts new responsibilities. Seeks development opportunities to enhance skills. Accountability

Owns mistakes and takes corrective action. Meets work deadlines as assigned. Meets firm standards for attendance and punctuality. Work Management

Works well independently. Demonstrates dedication to producing quality work product. Pays attention to detail when completing work assignments. Organizes and prioritizes workload appropriately. Utilizes resources appropriately to complete work in the most efficient manner. Cooperates and demonstrates flexibility when facing change. Communication

Interacts effectively and courteously, in person, by telephone, and in writing with attorneys, Office Administrator, co-workers, and other business professionals. Proactively communicates the status of work. Understands the need to ask questions and seek guidance. Expresses thoughts clearly, accurately, and concisely, both verbally and in writing. Teamwork

Builds effective relationships with co-workers. Participates and contributes fully as a team member. Technology

Utilizes available technology to carry out job responsibilities. Determines most appropriate technology to accomplish a given task. Seeks ways to utilize technology to improve efficiency. Qualifications

Law firm or professional services experience preferred. Working knowledge of Microsoft Office. Excellent grammar, spelling, punctuation, and communication skills.

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