At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employe Job Overview The Implementation Manager, Cloud works with customers to deploy Microsoft cloud solutions into their environment using basic, standard, and complex project plan disciplines and certified technical knowledge ensuring a smooth transition for the customer with minimal impact to their active operations. The position is engaged by customers and other teams via multiple intake avenues to provide technical expertise to help the customer overcome obstacles. The Implementation Manager, Cloud proactively works with the customer to ensure they use and understand the full value of purchased solutions and T-Mobile. Also works on team projects to improve the business.

Job Responsibilities: Microsoft Customer Deployment: Customer Enablement / Testbed Environment / Deployment; Resolves Complex customer issues; Partner with customer on multiple solution integrations; Receives inbound calls from Sales, Cloud Solution Engineers, and customers. Microsoft presales Consultation / Deployment / Enablement: Work directly with internal and external customers to provide presales consultancy on deployment of services; Deployment, consultancy on integrated solutions; Analytics Discovery/Review with customers Ensure that appropriate customer documentation is completed, and complete other duties as assigned by customer/leadership. Project/Program Management Support: Partner with team members or work independently; Lead projects as assigned by leadership; Engaged in multiple projects. Microsoft training/Certification: Maintain technical acumen tied to deployed solutions; Complete necessary training tied to the release/update of network tools;

Education: High School Diploma/GED General Education (Required) Bachelor's Degree BS or BA, STEM preferred (Preferred)

Work Experience: 2-4 years Experience in telecommunications, IT administration, network engineering roles or technical support. (Required)

Knowledge, Skills and Abilities: Microsoft Office Microsoft Word, Excel, PowerPoint (Required) Communication Verbal/Written communication. (Required) Problem Solving Critical thinking/problem solving. (Required) Technical Support Working with customers to support technical needs (Required) Technical Acumen: Entry level - VSP, VTSP, MDN, Microsoft Fundamentals, or industry equivalent. (Preferred)

Licenses and Certifications: Modern Work Certifications: Microsoft 365 Certified: Endpoint Administrator Associate (Preferred) Microsoft 365 Certified: Administrator Expert (Preferred) Microsoft 365 Certified: Teams Administrator Associate (Preferred) Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate (Preferred)

Security Certifications: Microsoft Certified: Identity and Access Administrator Associate (Preferred) Microsoft Certified: Security Operations Analyst Associate (Preferred) Microsoft Certified: Information Protection Administrator Associate (Preferred) * At least 18 years of age * Legally authorized to work in the United States

Travel: Travel Required (Yes/No):No

DOT Regulated: DOT Regulated Position (Yes/No):No Safety Sensitive Position (Yes/No):No

Base Pay Range: $74,700 - $134,700 Corporate Bonus Target: 10%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. At T-Mobile, employe s in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when... For full info follow application link.

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