Identity & Access Management Solution Delivery Analyst

Denver, Colorado;Chicago, Illinois

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Position Summary

Global Technology delivers technology services globally across the bank’s eight lines of business that serve individuals, companies, and institutions. The team also focuses on digital banking, payments, infrastructure, data management and technology that enhances cyber security, and risk and capital management. Innovation is at the heart of all Global Technology does. Good conduct and sound judgment are crucial to our long-term success. It’s important that all employees in the organization understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

What you can expect in Identity & Access Management:

In today’s highly connected world, managing and securing the identity of users is essential to the safety and success of our workforce. The Identity & Access Management (IAM) team works within Global Information Services (GIS) and in close participation with all other LOB teams as well as second and third line of defense partners. This role is highly visible and requires frequent interaction with senior management and key stakeholders. Are you passionate about the latest IT technologies and thrive in a fast-paced international environment? In a typical day, you may work with other team members on the book of work, operational concerns, or risk items. You will help overcome obstacles and maintain good relationships with key stakeholders across The Bank to ensure timely and effective delivery. We offer you the opportunity to collaborate with passionate competent people, experts in their field. We thrive on being challenged and everything we do is anchored in managing risk for The Bank.

Role Description:

The IAM Solutions Delivery analyst on the Identity and Access Management team will execute on strategy, planning, design, communication, and delivery of portfolio projects. The initiatives are large projects focused on the transformation of IAM as a business, and the reduction of identity and access risk for the Bank. The person in this role will, for the initiative(s), work closely with the product, architecture, and engineering teams, project managers, analysts, and operations teams and partnering with stakeholders across the LOBs, and GIS leadership. Working as an individual contributor, the Solutions Delivery Lead will have responsibility for managing the delivery of the initiative benefits and addressing issues and risks as they are identified across the IAM capabilities.

The individual in this role will participate and lead technology teams that research, engineer, develop, implement, communicate, monitor, and maintain the information security (authentication, perimeter security, security & compliance tools, etc.) and security policies / procedures. You will utilize your in-depth technical and product knowledge as well as experience defining new business requirements to influence design and ensure secure solutions that meet the organization’s needs.

Responsibilities:

• Subject Matter Expert for the products, solutions and capabilities that comprise our capability model

• Provide technical guidance on solution delivery as well as assist other on-going engagements for resolving critical issues

• Lead design and implementation of complex enhancements or On-board / integrate new applications effort

• Work with technology vendors as appropriate to resolve product issues, technology evaluations, and design reviews

• Capture and translate new requirements into operational and engineering goals

• Participate in continuous improvement initiatives, identify ways to improve delivery to increase efficiencies

• Meet demands of managing multiple work streams, communicating effectively with senior technology and business leadership, and demonstrate experience leading large and complex projects and global programs.

• Assess and advise project management implications throughout projects' timelines, including development of strategies, readiness assessment, development of training and communications.

• Articulate technical and business issues and solutions effectively to business or technical staff across organizational layers

Required Qualifications:

• 5+ years’ experience driving complex projects and programs.

• Strong communications, interpersonal and influencing skills

• Excellent organizational skills, able to manage multiple work streams simultaneously and respond to rapidly changing demands

• Experience working with frequently-utilized IAM vendor solutions such as SailPoint, ForgeRock, Ping, Okta, Varonis, CyberArk and Hashicorp in large enterprises

• Knowledge of cloud platforms (AWS, Azure, GCP etc.) experience in deploying and managing AM solutions on cloud platforms. AWS is preferred

Desired Qualifications:

• Broad technical knowledge of IAM lifecycle, ecosystem and enterprise products

• Experience in the deployment of Single Sign-on, attribute-based access control, proxy based application, and strong authentication using access management products

• Hands-on experience with IAM products and particularly on Ping suite of products (Ping Access, Ping Federate and PingID) and federation concepts

• Strong technical knowledge of authentication and authorization protocols: OIDC, SAML, XACML, LDAP, OAuth, OpenID

• Experience working with privileged access and secrets management products such as CyberArk and HashiCorp

This job will be open and accepting applications for a minimum of seven days from the date it was posted

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - CO - Denver - 1144 15th St (CO9926)

Pay and benefits information

Pay range

$76,500.00 - $136,400.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

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Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

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This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.