Job Information
Robert Half Desktop Support Analyst in Denver, Colorado
Description We are offering a short term contract employment opportunity for a Desktop Support Analyst in Denver, Colorado. This role primarily involves providing technical support across the organization, managing hardware and software configurations, and troubleshooting various technical issues.
Responsibilities:
• Provide technical assistance and support for incoming queries related to computer systems, software, and hardware.
• Handle configurations of desktop systems and applications, ensuring optimal performance.
• Utilize Cisco and Citrix technologies to support network infrastructure and virtualization efforts.
• Maintain and manage the company's database, ensuring data integrity and security.
• Leverage Dell technologies for server management and hardware issues.
• Handle user access control and account management through Active Directory.
• Support and manage Apple devices across the organization, ensuring seamless connectivity and usage.
• Implement and manage backup technologies, ensuring data safety and recovery.
• Troubleshoot and resolve issues related to computer hardware and peripherals.
• Stay updated with the latest technologies and implement new systems and hardware when necessary. Requirements • Proven experience in a Desktop Support Analyst role or a similar IT support role.
• Proficiency in Cisco Technologies and Citrix Technologies.
• Solid knowledge of Computer Hardware, including Dell Technologies and Apple Devices.
• Experience with Database management and Configuration Management.
• Familiarity with Active Directory and Backup Technologies.
• Ability to troubleshoot, diagnose, and resolve technical hardware and software issues.
• Excellent problem-solving skills and the ability to prioritize tasks.
• Strong communication skills, with the ability to explain complex technical concepts in an understandable manner.
• A commitment to ongoing professional development and staying updated with the latest advancements in the field.
• Ability to work collaboratively in a team as well as independently.
• Strong organizational skills, with the ability to work under pressure and manage multiple tasks.
• A professional and proactive approach to work, demonstrating responsibility and reliability.
• Willingness to adhere to all company policies and procedures. Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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