Founded in Denver in 1987, QED aims to provide high-quality electrical products and services to the industry. QED employs over 500 associates across 18 branches within Arizona and Colorado to serve commercial and residential contractors, industrial facilities, and OEM businesses.

At QED, we embrace what makes us unique. As a company with local roots and global reach, we excel at the diversity of our Associates and the different ways each of us contributes to our success. What keeps us at the forefront of progress? OUR PEOPLE. No matter where they work or who they are, we trust their individual skills and qualities and give them everything they need to reach their full potential. Job Summary: CREDIT MANAGER - QED The primary focus of this role is: Customer Experience, Credit Risk, and Collections. Construction Credit experience is required. The Credit Manager is responsible for coordinating the needs of customer credit accounts including, but not limited to making critical business decisions. These decisions include assigning credit limits, performing credit evaluations, and managing collection activity/risk on all new, existing, and marginal accounts. The Credit Manager must have a daily focus on maintaining and growing key business relationships. The relationships include our customers, sales staff, and Credit teammates. The area of responsibility for this role will be primarily Colorado, however, must have knowledge of all states in which QED does business. This position will report to a Credit Supervisor and/or Director of Credit.Essential Duties and Responsibilities: (Include the following. Other duties may be assigned) Focus on providing the best-in-class Customer Experience - this includes our direct customers, sales staff, and Credit teammates Perform credit review and/or risk evaluations for potential new accounts while assuring Credit Policy is followed Ability to complete detailed risk assessment on existing customer accounts while assuring Credit Policy is followed Ability to make daily decisions within company approved authority limits set and within timeframe commitments set by Credit Management Determines and administers other financial alternatives of payment such as, but not limited to, joint checks, UCC filings, and letters of credit. Assigns and monitors credit limits to present and potential customers in accordance with established Credit Policy Establishes and manage credit limits for individual accounts within designated approval authority limits - includes management of both secured and unsecured credit Review all construction lien and bond rights expiration dates while making recommendations for filing. Must be proactive in elevating your recommended next steps to Supervisor and/or Director of Credit Assist and/or complete lien waivers based on needs and structure of your regional assignment Daily focus in contacting customers regarding past due invoices while working with sales team, as needed, on account holds, over credit limits, etc Collecting and managing collection portfolio is critical. Includes daily use of GETPAID for A/R and dispute management. Works with customers to bring their past due balances to a current position when the customer demonstrates that efforts are being made to meet their obligations. Reconciles payments from the customer to assist the cash applications group or prove to a customer where a payment was applied. Notifies appropriate sales personnel when an account has been manually placed on hold and provides reasons for that action. Review orders on credit suspension to determine if it will remain on hold or be released- clear communication with sales team is critical Determines when internal collections efforts are no longer effective. With Branch Manager & Credit Manager alignment, recommend sending to third-party collection agency Maintains and provide backup information and recommendations for write-offs on it ms that do not justify further collection efforts. Prepares and responds timely to Supervisor and/or Director of Credit on the status of A/R challenges or concerns Daily communication with Credit teammates, customers, and sales staff. Method of communication includes but is not limited to telephone, email, and Microsoft Teams chat, and video conference calls. Collections & Customer Experience Systematically conducts collection activity on past due receivables to ensure optimal cash flow and protection of lien rights - Requires knowledge and daily use of MS Office (Outlook, MS Word, Excel, and MS Teams) Works with and supports team that handles a high volume of lien releases in timely manner - Requires knowledge of state lien laws and organization in managing lien waiver process Makes recommendations to Supervisor and Director of Credit for legal or 3rd party collections and write offs Reconciles accounts to ensure un-applied payments are applied properly - reconciliation experience is critical Research and facilities timely resolution of short/over payments and deductions - reconciliation experience is critical Keeps Credit Management, Sales and Branch personnel apprised of issues or concerns Responds to Customer, Sales, and Branch inquiries with quick resolve Ability to processes credit card payments and remote capture deposits with critical goal to move customers from paper to digital adoption using Bill-Trust (only payment portal) nitiates and maintains effective working relationships with customers, sales, branch, and other functional department personnel Position requires in-person meetings (travel), video conference calls, or any other requested method to build positive working relationships with customers and IES associates Reporting

Must be able to navigate and add notes within A/R Aging via Excel for monthly A/R calls with sales leadership - Attention to detail and preparation required Ability to prepare and discuss A/R Aging and Disputes in accordance w/ meeting department goals and objectives Provides and maintains required documentation for write-offs