CPW Program Assistant I - Disability Coordinator (Denver, CO)

Print (https://www.governmentjobs.com/careers/colorado/jobs/newprint/4740081)

Apply



CPW Program Assistant I - Disability Coordinator (Denver, CO)

Salary

$52,344.00 - $68,052.00 Annually

Location

Denver, CO

Job Type

Full Time

Job Number

PMA 02122 11/24

Department

Department of Natural Resources

Division

Colorado Parks & Wildlife

Opening Date

11/25/2024

Closing Date

12/9/2024 11:59 PM Mountain

FLSA

Determined by Position

Type of Announcement

This position is open only to Colorado state residents.

Primary Physical Work Address

6060 Broadway, Denver, CO 80216, USA

FLSA Status

Non-Exempt; position is eligible for overtime compensation.

Department Contact Information

Kristi Ryan kristi.ryan@state.co.us

Salary Note

Although the full salary range for this position is provided, appointments are typically made at or near the range minimum.

Hiring Pay Rate

Please note that all employees new to the State Personnel System are paid on a bi-weekly basis.

How To Apply

Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.

• Description

• Benefits

• Questions

Department Information

THIS POSITION IS OPEN ONLY TO COLORADO STATE RESIDENTS

Consider joining the dedicated people of the Colorado Department of Natural Resources. It’s our mission to manage and conserve Colorado’s natural resources for the benefit of people today – and tomorrow. That means we have to balance development with conservation so the state we all love provides similar opportunities for our children and their children.

We invite you to explore our website at https://dnr.colorado.gov/about-us to find out more about the work we do to manage Colorado’s natural resources for today – and tomorrow.

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply.

In addition to offering rewarding, meaningful work, we offer:

• Medical and Dental plans

• Strong, flexible retirement plans including PERA Defined Benefit Plan or PERA Defined Contribution Plan, plus pre-tax and Roth 401K and 457 plans

• Paid life insurance

• Short- and long-term disability coverage

• Employee Wellness programs

• Flexible Spending Accounts

• Health Savings Accounts

• 11 paid holidays per year plus generous vacation and sick leave

• Flexible work schedule options and remote-work options

• Career advancement opportunities throughout the State system

• Some positions may qualify for the Public Service Loan Forgiveness Program (https://studentloans.gov/myDirectLoan/pslfFlow.action#!/pslf/launch) .

COLORADO PARKS AND WILDLIFE (http://cpw.state.co.us/)

Our Mission is to perpetuate the wildlife resources of the state, to provide a quality state parks system, and to provide enjoyable and sustainable outdoor recreation opportunities that educate and inspire current and future generations to serve as active stewards of Colorado's natural resources.

The purpose of this work unit is to execute the limited licensing draws, oversee the issuing and accounting for approximately two million hunting and fishing license sales for Colorado Parks and Wildlife (CPW) through draw processes and license agents located throughout the state. This unit is also responsible for the issuing of special licenses, the review, hearing and execution of license suspension hearings as mandated by Statute and Parks and Wildlife Commission regulations, oversees the statewide campground reservation, pass distribution systems and CPW Call Center.

Description of Job

This position administers the various CPW disability programs related to outdoor recreation. This includes applying statutes, rules, policies and regulations and the analysis of complex medical documentation to determine eligibility. If eligible, this position issues purchase authorizations to customer accounts and sends out appropriate agency correspondence so that customers understand the accommodations or privileges being granted.

This position is also the division’s administrator for issuing fishing facility and mobility impaired licenses. Digital archives are kept current on all approved and incomplete applications.

This position also assists the License, Reservation and Customer Operations section by helping on the Agent Line, customer service chat, and is a back up to helping customers at the office front counter.

Specific duties include, but are not limited to:

Disability Programs Coordinator

Administer, manage and implement CPW’s Disability Programs that involve various licensing, passes, and permits. Applies and interprets statute, regulations, rules, and policies and conducts a thorough analysis of documentation from various agencies such as workers' compensation, medical providers, veterans’ administration, fire and police pension, etc., in order to approve and provide for specific outdoor recreation passes/licenses/permits as applicable.

This position establishes through a detailed evaluation, approval of unique licenses and passes. Statutes and regulations for these various programs are complex with many variables that are analyzed on a case-by-case basis. This position also recommends policy, rule or regulation to supervisor and leadership, and participates in drafting changes in addition to making program decisions within each area of the outdoor recreation disability programs.

Special Requirement Licenses or Permits

This position develops, updates, changes process and procedures for each disability program based on criteria and information required to make decisions concerning approval of license and pass requests, as well as manages an online CPW disability program.

Other Programs and Section Support

This position is the administrator for approving and issuing fishing facility licenses and mobility impaired licenses which has its own set of criteria and coordination.

This position provides section support by helping on the Agent Line, customer service chat, on-call and extended hour shifts and is a back up to helping customers at the office front counter.

Other duties as assigned.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Minimum Qualifications

Four (4) years of relevant experience in program administration, natural resource management, supervision, or as a medical professional or paralegal or an occupation related to the work assigned to this position.

OR

A combination of related education and/or relevant experience in an occupation related to the work assigned equal to four (4) years.

Substitutions

• Appropriate education in Biology, Environmental Studies, Natural Resource Management, Business Administration, Law or other field of study related to the duties of this position may substitute for the required experience on a year-for-year basis.

Preferred Qualifications

• Current or former State experience relevant to this position.

• Demonstrated experience working with government agencies on administrative programs.

• High level of written and oral communications.

• Wildlife, State parks or other outdoor recreation experience.

• Experience in customer service..

• High proficiency interpreting and explaining rules/regulations.

• Experience reviewing and interpreting medical and/or legal documents.

• Experience using electronic licensing system(s).

  Required Competencies

• Excellent organizational, communication, and time management skills

• Self – motivated, ability to work well independently as well as in/with a team

• Displays initiative

• Good working knowledge of computer based technology

• Strong multi tasking skills

• Proficiency in Microsoft Word, Excel, Google suites

• Excellent problem-solving, and critical thinking skills

• Keen attention to detail

• Strong interpersonal skills

  Conditions of Employment

• Must possess and maintain a valid state of Colorado driver's license if operating a State vehicle.

• Help with occasional holiday on-call coverage.

• Occasional travel to assist in training of staff or License Agents

• Former State employees who were disciplinarily terminated or resigned in lieu of termination must disclose the information on the application and provide an explanation why the prior termination or resignation should not disqualify their application from the current position. (Please Note: Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination will

disqualify the applicant from future State employment with DNR).

APPEAL RIGHTS:

It is recommended that you contact the Human Resources Specialist listed below to resolve issues related to your possession of minimum qualifications. However, if you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.

An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email (dpa_state.personnelboard@state.co.us), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.

For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.

Supplemental Information

The Assessment Process

• All applications received by the closing of this announcement will be reviewed by an HR Specialist against the Minimum Qualifications in this announcement.

• Colorado Revised Statutes require that state employees are hired and promoted based on merit and fitness through a comparative analysis process. Part of, or all of, the comparative analysis for this position will be a structured application review by Subject Matter Experts.

• Resumes, cover letters and other attachments are not considered as part of initial reviews, therefore, it is important todocument in your application your education, experience, minimum qualifications, and preferred qualifications as outlined in the job announcement .

• Please thoroughly answer all supplemental questions (if listed) since question responses may be evaluated for content, writing ability, spelling, grammar, and effective communication.

• This recruitment may involve additional testing and/or exams to arrive at the top group for interviews.

Equity, Diversity, and Inclusion

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

The Department of Natural Resources is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, at dnrhremployeebenefits@state.co.us

ADAAA Accommodations

Any person with a disability as defined by the ADA Amendments Act of 2008 (ADAAA) may be provided a reasonable accommodation upon request to enable the person to complete an employment assessment. To request accommodation, please contact our Benefits Specialist at dnrhremployeebenefits@state.co.us at least five business days before the date that any accommodation will be required to allow us to evaluate your request and prepare for the accommodation. You may be asked to provide additional information, including medical documentation, regarding functional limitations and type of accommodation needed. Please ensure that you have this information available well in advance of the assessment date.

E-Verify

DNR uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more aboutE-Verify (http://www.dhs.gov/e-verify) , including your rights and responsibilities.

Toll–Free Applicant Support - Technical Help

If you experience technical difficulty with the NEOGOV system (e.g. uploading or attaching documents to your online application) call NEOGOV at 855-524-5627, Mon-Fri between 6 am and 6 pm (Pacific Time). The Human Resources Office will be unable to assist with technical issues.

The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits

Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.

01

The Colorado Constitution, Article XII, Section 13 requires that APPLICANTS for state classified government jobs be residents of Colorado at the time of application, unless this requirement is waived by the State Personnel Board (DPA). A residency waiver was not issued by DPA for this announcement. For more information, please see the FAQ's at: https://careers.colorado.gov/how-to-apply. Are you a current Colorado resident?

• Yes

• No

  02

  Current and former State Personnel System employees who were disciplinarily terminated, resigned in lieu of termination, or who were deemed to have resigned without notice (Board Rule 7-5, Automatic Resignation) must disclose this information on the application.

• I am not a current or former State of Colorado classified employee.

• I am a current or former State of Colorado employee but have NEVER been disciplinarily terminated, resigned in lieu of termination, or deemed to have resigned without notice (Board Rule 7-5, Automatic Resignation).

• I am a current or former State of Colorado employee and have been disciplinarily terminated, resigned in lieu of termination, or deemed to have resigned without notice (Board Rule 7-5, Automatic Resignation). NOTE: Failure to disclose this information and/or falsification of Application materials may result in being removed from consideration for this position.

  03

  Former State employees who were disciplinarily terminated or resigned in lieu of termination must disclose this information on the application. In the space below, please provide an explanation as to why the prior termination or resignation should NOT disqualify you application from the current position (if not applicable, please enter "N/A"):

  04

  Do you currently have a degree in Business Administration, Biology, Environmental Studies, Natural Resource Management, Law or other field of study related to the duties of this position?

• Yes

• No

• I have a degree but it is not in a field of study related to the duties of this position.

  05

  Please select which range most accurately reflects your combined years of professional experience in program or office administration, natural resource management, supervision or as a medical professional or paralegal:

• No experience yet

• 0 to less than 1 year

• 1 year but less than 2 years

• 2 years but less than 3 years

• 3 years but less than 4 years

• 4 years but less than 5 years

• 5 years but less than 6 years

• 6 years or more

  06

  Please describe your professional experience in program or office administration, natural resource management, supervision or working as a medical professional or paralegal:

  07

  Please describe how your experience and/or education translates to your ability to successfully perform this position's job functions:

  08

  Please briefly describe why you're interested in this position and working for Colorado Parks & Wildlife:

  09

  Please explain your experience with regularly interacting with people with different needs, challenges, strengths? Are you open to helping everyone?

  10

  All applications received by the closing of this announcement will be reviewed by an HR Specialist against the Minimum Qualifications in this announcement. Colorado Revised Statutes require that state employees are hired and promoted based on merit and fitness through a comparative analysis process. Part of, or all of, the comparative analysis for this position will be a structured application review by Subject Matter Experts. Resumes, cover letters and other attachments are not considered as part of initial reviews, therefore, it is important to document in your application your education, experience, minimum qualifications, and preferred qualifications as outlined in the job announcement. Please thoroughly answer all supplemental questions since responses may be evaluated for content, writing ability, spelling, grammar, and effective communication. This recruitment may involve additional testing and/or exams to arrive at the top group for interviews.

• I acknowledge this receipt of this notice.

  Required Question

Agency

State of Colorado

Address

See the full announcement by clicking

the "Printer" icon located above the job title

Location varies by announcement, Colorado, --

Website

https://careers.colorado.gov/

Apply

Please verify your email addressVerify Email