Title: Clinical Applications Support, Tech Support

Location: Denver, CO

Type: Contract (potential to extend)

Pay Rate: 20-30/hr* DOE

Start Date: ASAP

Overview

Joule Has an opening for a Clinical operations specialist that will provide Technical Support 100% on site in Denver, CO on a six-month contract that does have potential to be extended. This will be a five-day on-site roll Monday through Friday that will help provide Technical Support and monitor the internal ticketing system to ensure customers are able to troubleshoot issues. The ideal candidate will have prior health care experience supporting web-based applications and providing EMR support. CompTIA experience or certification is highly preferred but not required. Apply today to have immediate consideration from our team.

Responsibilities

• Providing Electronic Medical Record (EMR) Support

• Hardware support for PC computers, docking stations, laptops, speakers, headsets, webcams, dictation microphones, etc.

• Telecommunications and telehealth support (Technolink, Cisco, Webex, Teladoc)

• Utilization of web-based applications (Dragon, Webex, Outlook, etc.)

• Ticketing systems (Service Central)

  Requirements

• 4-year degree, preferred

• Previous Healthcare or medical experience

• Ability to think Critically and provide viable solutions and p ossess effective communication skills (verbally and in writing)

• Must be detail oriented, organized, and be a self-starter that is a fast learner.

• COMPTIA certification

System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.