Job Description

Role Overview:

Objective : This role is critical to driving success for a highly transformative business initiative, requiring a proactive and client-focused renewal sales approach. Maximize adoption of Oracle solutions and identify opportunities for product expansion through high-value client relationships.

Key Responsibilities:

• Strategic Initiative Support: This pivotal role supports a strategic business initiative for our top Hospitality client, focusing on transformative motions for the customer.

• Client and Renewal Management: Oversee approximately 400 clients and manage around 1000 renewals annually, ensuring seamless processes and high client retention rates.

• Client Satisfaction: Maintain a high level of client satisfaction by acting as a liaison between clients and Oracle’s internal operations, ensuring clear communication and swift resolution of issues.

• Opportunity Identification:** Identify and drive product expansion and upsell opportunities to enhance client value and Oracle's market position.

Role Characteristics:

• Duties and tasks are standard with some variation.

• Completes responsibilities largely independently within defined policies and procedures.

Qualifications:

• 3 to 5 years of professional experience, preferably with demonstrated implementation or client-facing relationship experience.

• Understanding of various technical architectures and operating systems.

• Industry experience is desired and highly advantageous.

Career Level - IC2

Responsibilities

Come join us!

The Hospitality and Leisure Industry is a dedicated organization that develops and sells Property Management systems/solutions. We are embarking on a new path and are looking for high energy, efficient, enthusiastic and innovative thinkers that are comfortable working directly with our customers and across complex internal teams.

We are looking for a strongly motivated sales rep with a passion for great results and high customer satisfaction levels. The primary function of the role is to ensure the continuity of existing customers' services via renewal and retention methods. Specifically, we would like:

• Proven track record of renewals experience and results against quota.

• Experience in forecasting results on a quarterly basis ahead of time via territory research and scoping work.

• Intermediate / advanced Excel skills, experience in Word, PowerPoint and CRM systems

• Product experience in sales/renewals of a software platform or product.

• Ability to excel in a high-energy, quarterly-results driven sales culture

• Proven expertise working with the executive level in client environments, as well as with procurement, business owners, etc.

• Experience representing the customer to internal product stake holders.

• Experience developing compelling presentations and/or sales approaches for both end customers as well as internal consumption.

• Understanding of legal terms and common software sales contracts

• Ability to effectively negotiate in both challenging and collaborative sales engagements

• Team player who will work within the company to continue improving organization processes

• 3-5 Years sales experience in technology-based company

Essential Duties and Responsibilities

• Engage and address customer concerns, pain points, etc.

• Be a liaison and customer voice by selling collective customer ideas, issues, pain points, etc. to the product strategy team

• Lead the renewal sales cycle from proposal stage through contract execution

• Achieve / exceed quarterly renewal targets

• Identify “at-risk” renewal clients early in the cycle and construct an action plan to ensure a successful, timely renewal

• Provide continuous feedback to management on both successes and challenges for the business

• Maximize renewal revenue

• Drive on-time or early renewals

• Accurately forecast quarterly renewal revenue

Life at Oracle:

An Oracle career can span industries, roles, countries and cultures, giving you the opportunity to tackle new roles and challenges, while blending work and life. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry. To nurture the talent that makes this happen, we work hard to build a vibrant and inspiring workplace that celebrates diverse, hardworking teams where everyone can contribute. We take care of each other, and value giving back to the community. We have flexible work arrangements and offer benefits including generous paid parental leave and comprehensive premium medical insurance.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

https://www.oracle.com/corporate/careers/diversity-inclusion/

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range: from $30.19 to $48.37 per hour; from $62,800 to $100,600 per annum. May be eligible for equity. Eligible for commission with an estimated pay mix of 60/40 - 90/10.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

1. Medical, dental, and vision insurance, including expert medical opinion

2. Short term disability and long term disability

3. Life insurance and AD&D

4. Supplemental life insurance (Employee/Spouse/Child)

5. Health care and dependent care Flexible Spending Accounts

6. Pre-tax commuter and parking benefits

7. 401(k) Savings and Investment Plan with company match

8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

9. 11 paid holidays

10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

11. Paid parental leave

12. Adoption assistance

13. Employee Stock Purchase Plan

14. Financial planning and group legal

15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer