**This Case Manager role is directly responsible for the service provision and housing assistance for the participants in the Family Housing Program (FHP) and Housing Stabilization Program (HSP). The FHP program is a housing program that serves families throughout their first year of living in public housing through Denver Housing Authority (DHA). The HSP program serves literally homeless families through a 12-24 month Rapid Rehousing program model. Service modalities include: Housing First, Trauma Informed Care, Harm Reduction, Motivational Interviewing, and Critical Time Intervention. This position will work in conjunction with the Community Housing team at the Bannock Youth & Family Center. Job duties include but are not limited to conducting needs-based assessments, community outreach, providing case management services, assisting with housing navigation, supporting housing retention, connecting clients to income resources and/or public benefits, requesting rental assistance, landlord recruitment/mediation, attending meetings/trainings within the community, collaborating care with service providers and multi-disciplinary teams, and accompanying participants on appointments as needed. This position requires the use of a personal vehicle for securing and maintaining housing for the participants enrolled in the program.

ESSENTIAL DUTIES AND RESPONSIBILITIES Ensures that the participants voice is heard and that their ideas play a prominent role in programming. Coordinates wrap-around services for clients with the team and community service providers. Utilizes standardized screening and assessment tools and ensures the completion of needs-based screenings. Co-manages the DHA voucher allocation process for VOA. This includes timely communication with community partners and internal staff, resource allocation, and serving as a point of contact for any questions or concerns. Attends intakes, housing orientations, lease signings, and ongoing educational opportunities for participants. Embodies meeting participants where they are, literally and figuratively. This may include meeting participants in the community and transporting participants for case management purposes. Responsible for collecting necessary documents to obtain and maintain housing; identification documents, income changes, changes in household, etc. Assists clients in their search for housing; filling out rental applications, interpreting leases, and understanding tenant rights and responsibilities. Ensures timely and accurate reporting within data entry systems and hard copy files in accordance with grant guidelines and data quality standards. Creates safety plans to support the safety and well-being of participants in the program. Assists with community-wide outreach to identify eligible participant households presenting with substantial barriers to housing stability. Facilitates the equitable delivery of appropriate services for households as indicated by relevant service modalities such as the Housing First, Trauma Informed Care, Harm Reduction, Motivational Interviewing, and Critical Time Intervention models. Responsible for possessing an in-depth knowledge regarding program requirements, including the referral process, support services, allowable costs, field-relevant best practices, and HUD permanent housing rapid re-housing standards. Demonstrates knowledge of resources, a passion for serving people experiencing homelessness, and the ability to contribute to the program-wide objectives of a diverse and dynamic team. Maintains a specialized knowledge related to service delivery database systems within the organization. Supports team members by serving as a resource for analyzing and solving problems and staying abreast of current issues and theories within the field. Attends orientations, trainings, education programs, staff meetings, community meetings, conferences, and workshops s requested and applicable to meet the needs of the position. Provides training and mentorship to team members and community stakeholders regarding best practices in relevant service models and practices. Performs duties in a professional manner by maintaining the confidentiality of all information and collaborating effectively within and across teams. Performs job responsibilities in accordance with the Social Work Code of Ethics. Performs all other duties as assigned.

Salary Range: $21.00-$23.00/hr

Benefit eligibility is based on job type/status: Vacation Time Separate Sick Time Paid Holidays Floating Holidays Personal Days Volunteer/Wellness Day Tuition Assistance