Description We are in search of an Certification Specialist to be part of our team in the Non-Profit sector located in DENVER, Colorado. The role offers a contract to permanent employment opportunity and is centered on ensuring efficiency in our administrative operations. The job function involves managing and executing various aspects of the annual certification and interim certification process for all residents. Carry out aspects of the annual certification & interim certification process for all residents: Follow the Recertification Manual during all aspects of the recertification process and in compliance with HUD Housing and Urban Development and FHA Fair Housing Act requirements. Acquire and maintain EIV Enterprise Income Verification User designation. Follow HUD Housing and Urban Development and Kavod EIV Enterprise Income Verification User System Policy at all times. Study and keep current on HUD Housing and Urban Development regulations for Multifamily Housing (HUD Handbook 4350.3). Keep current on all updates and changes in HUD and Fair Housing programs and requirements. Schedule appointments, prepare and distribute to residents 60-65 certification notices per month per HUD Housing and Urban Development regulations. Meet with 30-35 residents per month per schedule to collect required documentation and conduct apartment inspections. Within one day of the inspection fill out annual inspection form and submit deficiencies to the front desk to place a work order(s). Emergency work orders must be given to the front desk immediately after the inspection. Compile recertification “Worksheet” & give to Director of Leasing and Admin for audit/review by the 25th of each month. Correct any errors and submit to the Director of Leasing and Administration for the final approval. All prepared recertifications must be approved prior to next step. Prepare 50059 in the leasing software from “Worksheet”. Print & make copies for resident. Prepare meals letters and make copy for the resident. Assemble the recertification packet in compliance with Recertification Manual. Send all rent and meals change notices, the 120, 90 and 60 days notices by the 1st of the month for residents regarding the recertification. Collect signatures and explain rent changes to residents as needed. Ensure that the resident and Certification Specialist signs all current recertifications by the 9th of the month. Update and keep current various spreadsheets related to certifications, such as recertification monthly list, meals subsidies, IRs, etc. Keep current and update as needed blank forms, such as HUD Housing and Urban Development forms and verification forms. Annually audit resident files (move-ins & current residents) prior to annual CHFA (Colorado Housing and Finance Authority) review using Resident File Review Worksheet created by Director of Leasing and Admin. Alert Resident Care Coordinator Team of concerns regarding resident personal or social problems that arise that are not of a leasing nature. Concerns are communicated through memos and copies maintained in the resident file. Requirements • Proficiency in Microsoft Excel, Microsoft Outlook, and Microsoft PowerPoint is required

• Experience in answering inbound calls and managing inbound outbound calls is essential

• Strong customer service skills are needed

• Must possess data entry skills

• Knowledge of HUD, FHA, and Yardi is crucial

• Previous experience in a non-profit organization is advantageous

• Ability to work in a team and independently

• Excellent written and verbal communication skills

• Strong organizational skills and attention to detail

• Ability to multitask and manage time effectively

• High school diploma or equivalent education level is required

• Prior administrative experience is preferred.

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