Job Description:

Job Summary:

Manages and oversees the design and development of systems software and/or software applications.

Job Responsibilities:

• Manages the activities of a large, strategically important sector of software engineers responsible for providing desired functionality to assigned content, products or services. This role is passionate about the product and the problem being solved. Regularly gives product direction and feedback to the Product Manager, possibly through "vigorous" conversations. This role is accountable for the architecture, the performance, quality, etc.

• Architecture is often going to be handed to the engineering manager as pre-work done by a portfolio architect, a CIO, or somebody else that proposed the project. But the engineering manager must have final say on dependencies, technology libraries and architecture. They should not feel constrained by what is handed to them. They need to use an architecture that meets the product goals.

• Manages the development, testing and implementation of software that meets established specifications. Builds software engineering action plans from strategic goals.

• Manages agile teams in a continuous integration environment; builds multiple products on a shared, microservice-based platform; and reliably deliver high-quality content on schedule

• Interacts with executive management with regard to development issues and opportunities

• Manages the vendor relationship including determining in scope and out of scope work, working through any interpretation of contract terms and monitoring/reviewing SLA adherence. Performs deep dive research on missed SLAs Partners with the vendor to drive continuous improvement resulting in improved service and/or lower cost.

• Ensures delivery against agreed upon SLAs and overall service delivery of operational activities. Reviews and approves any request prioritizations.

• Understands short and long-term goals and objectives and recommend technical solutions and services.

• Responsible for executing on functional and business goals for the group. Anticipates process-centric, people-centric, and operations-centric ideas, issues and opportunities to move the business forward.

• May develop budget for functional area. Manages budget to plan and is responsible for meeting/delivering against budgetary goals and objectives.

• Makes recommendations regarding the operating plans, then based on prevailing conditions may realign the daily operations of team.

• Influences individuals within and outside the IT department. Prepares and presents reports to all levels of leadership and staff.

• Stays abreast of industry leading best practices and brings them to the attention of the leadership team for innovative application. Develops and leverages partnerships (and relationships) with internal and external stakeholders to meet business needs.

• Oversees and manages managers, and individual contributors. Allocates available resources to meet operating objectives. Ensures the ongoing training and development of direct reports. Develops and mentors staff through on-boarding, open communication, training and development opportunities and performance management processes; builds and maintains employee morale and motivation; ensures the team is appropriately staffed with required competencies; fosters a diverse and inclusive workplace.

About Walgreens

Founded in 1901, Walgreens (www.walgreens.com) has a storied heritage of caring for communities for generations, and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni-channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.

Walgreens is the flagship U.S. brand of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader. Its retail locations are a critical point of access and convenience in thousands of communities, with Walgreens pharmacists playing a greater role as part of the healthcare system and patients’ care teams than ever before. Walgreens Specialty Pharmacy provides critical care and pharmacy services to millions of patients with rare disease states and complex, chronic conditions.

The actual salary an employee can expect to receive, plus bonus pursuant to the terms of any bonus plan if applicable, will depend on experience, seniority, geographic location, and other factors permitted by law. To review benefits, please visit jobs.walgreens.com/benefits More Company information is available at www.walgreensbootsalliance.com

Job ID: 1566220BR

Title: Senior Manager, Software Engineering

Company Indicator: Walgreens

Employment Type:

Job Function: Information Technology

Full Store Address: 102 WILMOT RD,DEERFIELD,IL 60015

Full District Office Address: 102 WILMOT RD,DEERFIELD,IL,60015-05104-01102-2

External Basic Qualifications:

• Bachelor's degree and at least 6 years of experience in Engineering, Software Engineering, Architecture or related field OR High School/GED and at least 9 years of Experience in Engineering, Software Engineering, Architecture or related field.

• Experience with programming languages for online applications, microservices, mobile applications or deployment automation

• Experience establishing and maintaining relationships with individuals at all levels of the organization, including the executive level.

• Experience with vendor and vendor contract management, including SLA review.

• Experience diagnosing, isolating, and resolving complex issues and recommending and implementing strategies to resolve problems.

• At least 2 years of experience contributing to financial decisions in the workplace.

• At least 3 years of direct leadership, indirect leadership and/or cross functional team leadership.

• Willing to travel up to/at least 10% of the time for business purposes (within state and out of state).

Preferred Qualifications:

• Experience leading cloud-native or mobile-native engineering teams.

• Strong background in building applications and automation solutions.

• Ability to identify and resolve operational issues effectively.

• Expertise in Agile & Scrum, with experience as a Scrum Master, Agile Coach, or Agile Project Manager.

• Proficiency in Azure DevOps for project and workflow management.

• Solid project management skills within Agile development environments.

• Knowledge of mobile app development for iOS, Android, and Web.

• Proven ability to lead cross-functional technical teams.

• Experience driving process improvements and defining KPIs.

We will consider employment of qualified applicants with arrest and conviction records.

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