Welcome to the exciting opportunity of joining our team as a Client Support/BD Administrative Assistant. ​ This role is crucial in providing exceptional client services and supporting our business development efforts. ​ As a key team member, you will manage client quoting processes, handle confidential information, and support the director with various administrative tasks. ​ We seek a dedicated professional with strong organizational and communication skills, preferably with experience in Safety, Oil & Gas, or the construction industry. ​ If you are customer service-driven and thrive in a collaborative environment, we invite you to explore this full-time position with us. ​ Join us in our commitment to quality, integrity, and growth. ​

Essential Responsibilities, includes but are not limited to

• Effectively manage client quoting process: entry, client submission, tracking, and follow-up

• Effectively manage quote conversion to order, tracking (inbound/outbound), and fulfillment. Reply by phone or e-mail when necessary. Responds to regularly occurring requests for information from clients

• Handles confidential and non-routine information

• Works independently and within a team on special nonrecurring and ongoing projects.

• Types and designs general correspondence, memos, charts, tables, graphs, business plans, etc. Proofreads copy for spelling, grammar, and layout, making appropriate changes.

•  Responsible for the accuracy and clarity of the final copy.

• Supporting director with filing contracts and special projects.

• Schedules and organizes meetings, conferences, and department activities for the director.

• Establishes, develops, maintains, and updates business development activities and vendor systems.

• Draft written responses or replies by phone or e-mail when necessary. Responds to regularly occurring requests for information

  SAFER Competencies 

• Sincere and Committed to Customer Service & Safety

• Accurate and Productive to Support Quality

• Fearlessly Ethical, Fair and Consistent to ensure Organizational Integrity and Safety Compliance 

• Empowered to support engaged growth by ensuring team collaboration, development and motivation

• Ready & Urgent Subject Matter Leader

  Qualifications

• We are looking for candidates with an associate or bachelor’s degree from a college or university, three to five years of related experience and training, or an equivalent combination of education and experience.

• Proficient Microsoft Office skills, with an ability to become familiar with specific programs and software

• Strong organizational, project management, and problem-solving skills with impeccable multi-tasking abilities

• Preferred to have experience in either Safety, Oil & Gas or the construction industry.

• Must have experience in maintaining bid packages and proposals

• Must have experience servicing inside sales, customer service, and client inquiries

• Must be able to follow through and follow up with any requests

• Screening calls for Director is a must

• Must have excellent communication skills (verbal and written)

• Customer service driven

  Physical Demands

  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is required to be in a stationary position over 90% of the time. The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.  The person will constantly operate a computer, speak over the phone, utilize a keyboard and other office productivity machinery, such as a calculator, copy machine, and computer printer. Must be able to converse verbally to exchange accurate information. Must be able to visually scan documents in detail to detect and identify needs.  The employee must occasionally lift and/or move up to 20 pounds.

• This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines

  Position Type/Expected Hours of Work

  This is a full-time, direct hire position. Hours of operation are Monday through Friday, 8:00 am to 5pm. Overtime or weekend hours may be needed. 

  Travel

  0%

  Equal Opportunity Employment

We are committed to providing equal employment opportunities. We recognize each individual’s potential to offer significant contributions to our organization’s growth and stability.

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