POSITION SUMMARY

The Social Services Tech (SST) provides direct care and support to individuals experiencing acute behavioral health crises in a crisis stabilization unit. The SSTT works under the supervision of the Social Services Tech Manager and supports the multidisciplinary team in delivering compassionate, safe, and effective care to clients. This role is essential in ensuring a therapeutic environment, managing client behavior, and assisting in the implementation of treatment plans.

RESPONSIBILITES

Client Care and Support

• Assist clients with activities of daily living (ADLs) as needed
• Monitor and document clients' behavior, mental status, and physical condition
• Provide emotional support and crisis intervention to clients
• Ensure the safety and security of clients through continuous observation and de-escalation techniques
• Facilitate group and individual activities aimed at promoting recovery and stabilization
• Performs duties from a recovery oriented, client centered, and trauma informed perspective

Treatment Implementation

• Follow treatment plans as directed by clinical staff, providing support to clients in meeting their goals
• Document client interactions, observations, and progress in electronic health records (EHR) accurately and timely

Team Collaboration

• Work collaboratively with a multidisciplinary team including psychiatrists, nurses, social workers, and therapists
• Participate in team meetings, providing input on client care and progress
• Communicate effectively with team members regarding client status and any changes in behavior or condition

Environment Management

• Maintain a clean, safe, and therapeutic environment for clients
• Conduct regular safety checks and report any potential hazards
• Manage supplies and ensure the availability of necessary materials and equipment

Compliance and Ethics

• Adhere to all organizational policies and procedures
• Comply with state and federal regulations, including HIPAA and confidentiality standards
• Participate in continuing education and training as required

REQUIREMENTS

Education

• High school diploma or GED required.
• Associate's or Bachelor's degree in psychology, social work, or a related field preferred.

Experience

• Previous experience in a behavioral health setting preferred.
• Experience with crisis intervention and de-escalation techniques is a plus.

Skills

• Strong interpersonal and communication skills.
• Ability to remain calm and effective in high-stress situations.
• Proficient in using electronic health records (EHR) systems.
• Empathy, patience, and a genuine desire to help individuals in crisis.
• Basic computer and typing skills required.
• Certification in CPR, MindSet, First Aid, and Defensive Driving.
• Ability to perform vital signs and provide a current three-year Motor Vehicle Report.
• Strong interpersonal and client service skills.
• High school diploma or GED required; completion of college coursework in a social-service related field preferred.
• Minimum one year of experience in a social service-related position or equivalent education/training; preferred two years of full-time experience in social services or behavioral health.

Physical Requirements

• Ability to stand, walk, and sit for extended periods.
• Capability to lift and carry up to 25 pounds.
• Sufficient manual dexterity to perform job duties.
• Ability to respond quickly in emergency situations.

Work Environment

• Fast-paced crisis stabilization unit.
• Potential exposure to aggressive and/or combative clients.
• May require working weekends, holidays, and rotating shifts.
• Pre-employment drug screening may be required. Selected applicant will be subject of an FBI Criminal History Record Check, and the applicant has the right to chall nge the contents of their Criminal History Record Information, should they choose to do so. This employer participates in E-Verify.

Please note that due to the high volume of applications we have received, we regret to inform you that only those applicants selected for an interview will be contacted. We appreciate your understanding and wish you the best of luck with your job search. Applicants will be subject to an FBI Criminal History Record Check.

Claratel is an Equal Employment Opportunity Employer (EOE)

It has been and will continue to be a fundamental policy of Claratel not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital or partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff and termination

Claratel Behavioral Healthparticipates in E-Verify (Company ID: 226305).

Our Mission:Claratel Behavioral Healthstrives to provide the right service, for the right person, at the right time.

Our Vision:Claratel Behavioral Healthenvisions a community in which disabilities no longer limit potential.

Our Values:

• Providing inspirational leadership in marshaling resources to achieve our vision
• Being an industry leader in public sector service delivery
• Having talented and well trained staff that is client and mission focused
• Offering a full service continuum with a collaborative spirit
• Being the provider of choice, the employer of choice and the board of choice

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