Job#: 2033292

Job Description:

Hybrid On-Site (Dearborn,MI) Contract - 12+ Month

Position Description: Atlassian Expert (Jira) Materials Management Platform is a multi-year transformation initiative aimed at transforming Fords Materials Requirement Planning & Inventory Management capabilities. This is part of a larger Industrial Systems IT Transformation effort. We are looking for a Jira expert to address and resolve specific issues with our Jira Skills Required: * Documentation and Training: o Document processes, best practices, and guidelines for Jira usage. o Provide training and support to users on Jira features and functionality. * Team Ceremonies: o Actively participate in all team agile meetings: * Backlog Refinement/Planning * Stand-ups * Retrospectives * Develop comprehensive Jira dashboards for: Delivery reporting (Velocity, Time in Status, Transitions Count, Created vs Resolved, On-Time Delivery Rate, Successful Releases) * Management oversight (Time in Status, Current Sprint Metrics, Resolution Time) * Customer Service metrics (Items Reported per Reporter, Time in Status, Resolution Time) * Experience leading Jira implementations including planning, stakeholder management, and reporting progress. * Resolve issues related to sprints getting duplicated and project names getting switched between interconnected company-managed projects * Address specific access issues for team members and troubleshoot search functionality problems * Review, verify, and optimize all Jira automations * Proven experience working within the automotive manufacturing industry and a strong understanding of quality management processes * Implementing best practices and optimizing workflows within Jira and Confluence * Optimize and maintain established Jira projects, coordinating with hosting providers and vendors as needed to manage performance, troubleshoot issues, and streamlining configurations for scalability, and reliability * Knowledge of Agile, Kanban, and other frameworks to recommend and implement optimal configurations. Experience Required: * 8+ years of experience with Atlassian suite of tools, primarily JIRA and Confluence * Proficient in Jira with a strong understanding of both company-managed and team-managed project configurations * Experience in setting up and customizing Jira workflows, fields, screens, and dashboards * Ability to troubleshoot and resolve complex Jira integration issues * Strong analytical and problem-solving skills * Excellent communication skills and the ability to work collaboratively * Experience with GitHub and other software development tools * Knowledge of Agile methodologies, specifically Scrum * Automotive experience is preferred * Support in an onshore/offshore model is preferred Experience Preferred: Even better, you may have.. * Experience working with vendor tools like SAP S4 Hana * Certified Scrum Master * Integrate with GitHub to automate transitions in Jira based on GitHub pull request status Education Required: * Bachelors degree or equivalent qualification in computer science, engineering or related disciplines Additional Information : Hybrid Position 3 days per week onsite Position Description: Atlassian Expert (Jira) Materials Management Platform is a multi-year transformation initiative aimed at transforming Fords Materials Requirement Planning & Inventory Management capabilities. This is part of a larger Industrial Systems IT Transformation effort. We are looking for a Jira expert to address and resolve specific issues with our Jira Skills Required: * Documentation and Training: o Document processes, best practices, and guidelines for Jira usage. o Provide training and support to users on Jira features and functionality