We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves, and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?

Do you believe data tells the real story? We do! Redefining mobility requires quality data, metrics, and analytics, as well as insightful interpreters and analysts. That's where Global Data Insight & Analytics makes an impact. We advise leadership on business conditions, customer needs, and the competitive landscape. With our support, key decision-makers can act in meaningful, positive ways. Join us and use your data expertise and analytical skills to drive evidence-based, timely decision-making.

Ford Motor Company's Global Data Insights & Analytics (GDI&A) department crafts innovative services to prepare smart vehicles for a smart world. Here in the data science division, we apply user experience principles to ensure our methods serve our end users.

Our product designers oversee a portfolio of product teams, identifying patterns and use cases across the portfolio to better serve their end users. They apply a design thinking mindset, user research skills, and business strategy to align teams around a human-centric roadmap. They collaborate closely with product owners, product managers, and fellow designers across their portfolio.

Research chops, strong leadership skills, and diversity of experience are all a plus!

What You'll Do…

• Represent the user’s perspective throughout the product lifecycle through discovery, ideation, and validation

• Evangelize UX within your team and across the department, and be a strong voice for human-centered design.

• Balance user needs, business objectives, and technical feasibility to solve problems effectively.

• Conduct generative user research such as contextual inquiry, ethnography, field research, user interviews, and stakeholder interviews

• Transform user research into assets such as affinity walls, journey maps, empathy maps, storyboards, personas, etc.

• Justify your research strategy and insights to stakeholders (un)familiar with the UX discipline

• Work collaboratively with product owners, product managers, and fellow designers

• Review the quality of the solution throughout the product development process.

• Measure and analyze product/idea growth and success.

• Facilitate and lead design thinking sessions/workshops with various technical and non-technical stakeholders

• Guide product decisions through user research and iterative feedback loops

Apply user experience best practices and principles to low and/or high-fidelity designs, from wireframes to mockups to interactive prototypes

Key Characteristics

• Empathy: curious about how other people work, live, and think, you will enjoy meeting the users of our products and stakeholders.

• Thinking: having ability to see things holistically to suggest/design the best suitable solution and bring clarity out of an ambiguous environment.

• Balance: cutting a path to production means weighing the user’s needs (Desirability) with business requirements (Viability) and available resources (Feasibility).

You'll have…

• Bachelor’s degree

• 3+ years of post-collegiate experience in UX research

• 3+ years of post-collegiate experience in interaction design

• 2+ years of post-collegiate experience in visual design

Even Better, You'll Have…

• Bachelors’ or master’s degree in human-computer interaction, human factors, psychology, communications, or equivalent

• Passion for growing your skills, tackling challenging problems, and sharing your learnings with others

• Ability to build credibility and trust with team members and senior leaders

• Flexibility to work on initiatives with unclear and changing requirements

• Familiar with design tools

• Experience with designing written documentation (tech writing)

• Prior member of a Lean/Agile product team

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, vision, and prescription drug coverage

• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more

• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more

• Vehicle discount program for employees and family members and management leases

• Tuition assistance

• Established and active employee resource groups

• Paid time off for individual and team community service

• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day

• Paid time off and the option to purchase additional vacation time.

For a detailed look at our benefits, click here: https://fordcareers.co/GSR-HTHD

This position is a range of salary grades 5-8 .

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status, or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

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Requisition ID : 31015