Manager, Warranty Data Analytics

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?

Enterprise Technology plays a critical part in shaping the future of mobility. If you’re looking for the chance to leverage advanced technology to redefine the transportation landscape, enhance the customer experience and improve people’s lives, this is the opportunity for you. Join us and challenge your IT expertise and analytical skills to help create vehicles that are as smart as you are.

In this position...

You will be responsible for analysis of warranty spend, identification of actions and opportunities, and leading team delivery and processes. We need your leadership to guide Ford with warranty analytics and how we determine and find the most important projects to work on first. Become the leader in warranty analytics, create a prioritized funnel of ideas, and interface directly with senior management as we work to redesign our warranty process.

At Ford Motor Company, we believe freedom of movement drives human progress. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career and help us define tomorrow’s transportation.

What you'll do...

• Lead analysis of warranty spend and forecasted lifetime cost impact to identify highest leverage warranty cost opportunities

• Prioritize action plans to drive warranty cost reduction funnel

• Support teams in determining type of actions required to realize warranty cost improvement (Pricing action, markup assessment, etc.)

• Lead weekly review of progress to plan on moving opportunities to booked actions as well as identifying emerging risks and how they fit into the overall prioritization

• Lead development / improvement of the process and tools that support the warranty cost reduction process

• Leads resolution of cross functional issues within Hardware and Software and coordinates on cross vehicles issues

• Incorporates with forward model and lifecycle teams to coordinate a total cost delivery including Warranty spend

• Provide guidance, leadership, and training to team members on warranty processes

• Stay updated on developments and innovations in the warranty industry

You'll have...

• Bachelors Degree in Engineering required

• Ability to make decisions and trade-offs

• Ability to build strong effective relationships with cross-functional teams (Program, Studio, Purchasing, Finance, Engineering, Manufacturing and Suppliers)

• Able to manage multiple issues on multiple commodities effectively and efficiently

• Outstanding communication skills (open, clear and inclusive) including senior management presentations

• Outstanding organizational/ delegation skills with the proper follow up to accomplish multiple objectives simultaneously

• Outstanding leadership skills with demonstrated ability to deliver results

• High integrity with effective coaching and mentoring skills

• Availability to travel globally as requires, including extensive on-site launch support.

Even better, you may have...

• Masters in Engineering or MBA preferred

• 5+ years experience in Integration/ Functional team

• Demonstrated Production Launch experience

• Strong fundamentals and knowledge of Warranty, Cost, and Studio deliverable

• Experience with Software implementation, Features, and Electrification and EV commodities

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, vision and prescription drug coverage

• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more

• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more

• Vehicle discount program for employees and family members and management leases

• Tuition assistance

• Established and active employee resource groups

• Paid time off for individual and team community service

• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day

• Paid time off and the option to purchase additional vacation time.

For a detailed look at our benefits, click here:

https://fordcareers.co/LL5NonHTHD

This position is a leadership level 5.

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

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Requisition ID : 34772