JOIN OUR TEAM!

We are looking for an Administrative Assistant to join our IHH Team! The Administrative Assistant provides support to the Clinical Administrative Coordinator and IHH Program Supervisor in the areas of member service, data entry, administrative support and improvement tasks necessary to ensure maximum performance of the integrated Health Health Program.

WHAT YOU'LL DO:

• Deals with a diverse group of external callers and visitors as well as internal contacts at levels of the organization.
• Assist with maintaining Vera French's master files. Identifies areas of improvement and puts process improvements into place.
• Ability to perform the day-to-day activities of the administrative staff functions Monitor, track, and respond to Patient PING to ensure appropriate follow-up, recordation, and response.
• Provide direct support as directed by the Clinical Administrative Coordinator, including data entry, tracking of data, organize and track incoming referrals, verifying Member eligibility, reconciliation of member rosters and providing other support as needed.
• Generate reports from multiple sources and compile reports to send to IHH staff to ensure quality assurance within the IHH Department.

WHAT YOU'LL NEED:

• Bachelor's Degree required, and a minimum of three years of administrative support experience
• Excellent computer skills with Microsoft applications and organizational skills, with the ability to multi-task, prioritize and work under deadlines
• A valid driver's license with a driving record that will allow insurability
• Ability to pass a pre-employment physical with a drug and alcohol screen

WHO YOU ARE:

• Humble. You lead with humility and empathy, respecting and learning from the perspectives of others.
• Persistent. Although it may take a while to achieve a goal, you do not give up.
• Conscientious. You keep your promises, taking your commitments to others seriously, and you have strong integrity.
• Confidential. Ability to maintain a high level of confidentiality and possess a high level of interpersonal skills, both verbal and written to handle sensitive and confidential situations and documentation.
• Collaborative. Excellent client/customer service orientation. Ability to deal effectively with a variety of people and work in a team environment.

Share Our Values:

We are united by our shared values of community service, compassion, empowerment, respect, resourcefulness and professionalism.

Make an Impact:

Our mission is to enhance the mental health of all in our community by providing quality, accessible and comprehensive care.

Learn and Grow:

Vera French offers various in-house training opportunities CPR, Medication Management and other trainings through our learning management system. To encourage our staff to continue their education, Vera French also offers a Tuition Reimbursement and Loan Repayment program for all employees after one year of employment.

WHAT WE OFFER:

• Group Health, Dental and Vision insurance
  • Wellmark Blue Cross/Blue Shield health insurance
  • MetLife dental and vision insurance
• Employer paid life Insurance, ADandD, LTD through MetLife
  • Supplemental life insurance, short term disability available
• 401(k) with employer contribution and matching
  • Employer contribution 3% of annual salary, vested day one
  • Employer matching 25% of every dollar put in by the employee, up to 6%
• Tuition Reimbursement and Loan Repayment Program
  • Every employee (full-time or part-time) is eligible after one year of service
• Supplemental Critical Illness and Accident Coverage through MetLife
• Paid time off
  • Nine paid holidays per year
  • Nine paid sick days per year accrued on a payroll basis
  • 2 weeks of vacation accrued on a payroll basis

NOTIFICATION AND AUTHORIZATION TO R