This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/12137848

Express Employment is seeking a Customer Service Agent at local company in Moline, IL!

Responsibilities of the Customer Service Agent:

• Answering calls and handling customer inquiries
• Identifying and escalating priority issues to technicians
• Monitoring calls to ensure they have been properly dispatched

{=html} <!-- --> - Assisting with other duties as needed

Requirements of the Customer Service Agent:

• Bilingual Spanish/English or French/English is a plus

{=html} <!-- --> - 1-2 years experience in customer service or call center environment

{=html} <!-- --> - Proficient computer/technical skills

{=html} <!-- --> - Ability to multitask and adapt as needed - High School Diploma or GED

Compensation & Schedule details for the Customer Service Agent:

• Full-Time
• 1^st^ and 2^nd^ shifts available, must be open to one day of weekend work
• \$16.00/hour

If you are interested in the Customer Service Agent position, call our office at or apply online at www.expresspros.com!