JOB REQUIREMENTS: Greet and direct patients and visitors Handle incoming and outgoing phone calls, such as: o Transferring calls to the correct extensions o Taking detailed messages and/or conveying detailed messages to caller Schedules patients in appropriate departments as necessary Interview/Register patients, and prepare forms for services in an accurate and timely manner Post daily charges Handle money received from patients, receipt and balance cash box on a daily basis Assist with QA Studies, form development and monthly statistics as they apply to the registration and admissions area Perform miscellaneous office responsibilities such as typing, filing, copying, faxing, and any other duties as needed Participate in continuing education to develop and maintain skills that contribute to the overall goals of the Primary Care Clinics and Memorial Hospital Demonstrate the skills and interest level necessary to work with patients of all ages, backgrounds and dispositions; to include working with various translators Ability to work efficiently in a fast paced environment and adapt to changes as they occur ***** OTHER EXPERIENCE AND QUALIFICATIONS: Experience/knowledge of computers, with proficient keyboarding skills Ability to handle stressful situations Ability to communicate effectively with good interpersonal skills Ability to process documentation with good attention to detail Ability to project a professional image with a positive outlook & genuine caring attitude Ability to maintain confidentiality & exercise discretion Strong organizational skills Ability to determine appropriate course of action while considering the departments work priorities Display a high degree of emotional maturity while keeping difficult situations in their proper perspective Requires functional vision & hearing Requires ability to sit for long periods of time Requires manual finger dexterity & hand-eye coordination Must be able to function in an office setting with background noise & distractions Requires clear verbal communication Mentally able to create and/or maintain a positive work environment, demonstrating the ability to adapt & remain flexible when dealing with a variety of people & situations Mentally able to demonstrate emotional stability & personal maturity in the performance of assigned job duties Mentally able to resolve problems, handle conflicts & make effective decisions under pressure Mentally able to gain new skills & knowledge necessary for performance on essential job functions Mentally able to give, receive & analyze information ***** APPLICATION INSTRUCTIONS: Apply Online: https://www.lafayettecountywi.org/hr/job-opening/primary-care-clinic-darlington-full-time-registration-pm-shift