ED Support Assistant - PT

Location: Danbury, CT, United States

Requisition ID: 50965

Salary Range: 16.00 - 29.51 HOURLY

Work Shift: 8 & 12 hour shifts between the hours of 7a and 11p

FT/PT/PD: Part-Time

Exempt/Non-Exempt: Non-Exempt

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Description

Attention Emergency Department Support Assistants!

The Danbury Emergency Department is looking to grow and is adding part time positions to its team. Part Time positions with over 20 control hours offer benefits! This is a 32 hour Day/Eve position (8 & 12 hour shifts between 7am and 11pm).

This position is a great role for someone looking to be a part of a well-respected emergency department and will answer between 100 - 400 calls per day and using multi-tasking skills determine next steps. As and ED Support Assistant, you will coordinate the ED activity, interact with patients, doctors and consultants and provide clerical and patient information to charge nurses, clinical leaders and manager. This is a great way to grow and learn within the emergency area of the hospital and exposure to leaders in the field. Qualified candidates must have at least 6 months relevant experience (eg. handling phone inquiries, healthcare experience, strong ability to multitask and prioritize cases) MUST have High School Diploma or GED and a can-do attitude. Prior healthcare experience is strongly preferred. Pay rate is $16.50 - $.17/hour.

Interested candidates are urged to email Christine Petti for immediate consideration.

Summary:

Provides clerical support, coordinates general activity and communicates clearly with all disciplines. Assists with patient through-put and other related tasks.

Responsibilities:

1. Assesses and performs clerical needs of the unit based on clinical requests and monitoring of patient activity in a knowledgeable, skillful, consistent and continuous manner.

2. Provides input to charge nurse, clinical leader, and manager with department staffing process.

3. Maintains proficiency in HMED, Cerner, Invision, Teletracking and other system applications required for the performance of required duties.

4. Completes and maintains scanning functions accurately identifying the correct patient and document to ensure an accurate patient chart in EDIS and Document Imaging.

5. Performs all tasks associated with various alerts; may include but is not limited to Trauma alert, Stroke Alert, STEMI alert, etc.

6. Maintains knowledge of all downtime functions and their associated impact on ancillary systems. Functions may include but are not limited to HMED and Cerner registration, Cerner orders, Invision orders, obtaining results, scanning of downtime documents, etc.

7. Interacts effectively with other department staff who are required to provide patient care such as phlebotomy, radiology, respiratory, etc.

8. Maintains knowledge of and performs Disaster Plan (Plan D) tasks timely, and efficiently assisting the clinical staff with patient through-put.

9. Organizes and maintains all logs and files to achieve compliance with JCAHO, State, Federal, department, and organization requirements.

10. Provides information appropriate to the age of the patients served on her/his assigned shift and within the parameters of the position.

11. Ensures patient satisfaction through appropriate communications both in person and on the phone. Provides clear, concise information and timely transfer of calls or information to the charge nurse.

12. Manages and maintains various supplies such as forms, labels, paper, etc.

13. Formulates and uses effective working relationships with all health care team members and patients.

14. Maintains a safe and orderly work environment.

15. Fulfills all compliance responsibilities related to the position.

16. Performs other duties as assigned.

Education: HS GRAD/EQUIVALENT

Other Information:

Required: Data entry. Ability to navigate a multi-application environment.

Minimum Experience: six months

Desired: MS Word and MS Excel.

Working Conditions:

Manual: significant manual skills/motor coord & finger dexterity

Occupational: Little or no potential for occupational risk

Physical Effort: Sedentary/light effort. May exert up to 10 lbs. force

Physical Environment: Some exposure to dirt, odors, noise, human waste, etc.

Company: Danbury Hospital

Org Unit: 119

Department: Emergency Department

Exempt: No

Salary Range: $16.00 - $29.51 Hourly

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EOE, including disability/vets.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at 203-739-7330 (for reasonable accommodation requests only). Please provide all information requested to assure that you are considered for current or future opportunities.