Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• Direct the activities of the CASS Analysis team in compiling and analyzing data to identify trends in support of the Tech Ops CASS program with the aim of eliminating program deficiencies and validating the effectiveness of program improvements across Technical Operations and partner organizations.

• Reports to the Director, Quality Programs and responsible for a team of analysts that administer safety assurance programs and safety risk management activities to support compliance with Title 14 CFR 121.373 Continuous Analysis Surveillance System (CASS) and Title 14 CFR Part 5 Safety Management System (SMS) with Technical Operations.

What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

• Leads a staff of analysts responsible for the CASS program to effectively identify and address compliance risks and ensure regulatory compliance

• Manage program metrics to effectively identify program needs and drive new CASS projects

• Act as lead for CASS projects interacting with all operating departments to develop tactical and strategic plans

• Manage the CASS Analysis departmental staff and drive the direction of the CASS program, and the SMS requirements within Tech Ops

• Responsible for the overall performance of the organization including expenses to budget

• Oversee monitoring of airline operations to identify potential issues using periodic CASS inputs by observing and collecting pertinent information from various sources

• Build and maintain an effective working relationship with the FAA and other regulatory agencies in relation to CASS/SMS initiatives

• Manages CASS initiatives, including tracking status of corrective actions and long-term performance trends.

• Responsible for periodic safety and compliance reports, such as monthly CASS Working Group (CWG), CASS Review Board (CRB), and Technical Operations Decision Action Group (TODAG)

• Develops direct reports by setting clear goals, reviewing progress and providing concise feedback, guidance and training, maintaining accountability

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• Bachelor's Degree in Engineering, Aviation Management or other relevant field or equivalent experience/training

• 8 years airline maintenance experience and experience leading cross-functional teams and large-scope projects

• Extensive knowledge of Technical Operations business processes and systems

• Proven experience in data gathering and analysis, six sigma or similar methodology

• 5 years experience with safety and airworthiness investigation/evaluation and root cause analysis

• 3 years experience managing staff

• Demonstrated knowledge of maintenance programs, policies, and procedures, Federal Aviation Regulations (FARs) and Airworthiness Directives (ADs)

• Knowledge of SMS principles/philosophy

• Ability to establish and maintain effective working relationships with external agencies

Preferred Qualifications- Education & Prior Job Experience

• 10 years airline industry or equivalent experience with CASS/SMS

• Thorough understanding of AA Policies and Procedures

• Green Belt certification from a qualified source for Lean/Six Sigma (LSS) accreditation

Skills, Licenses & Certifications

• Excellent written and verbal communication skills, with the ability to effectively interact with individuals at all levels within the organization as well as with contacts at external agencies

• Ability to effectively manage multiple projects, shift priorities and meet deadlines in a dynamic work environment

• Proficient with Microsoft Office software

• Excellent planning, project management, and problem-solving skills

• Demonstrated ability to manage several projects simultaneously meeting schedule deadlines

• Working knowledge of AA Tech Ops policies and procedures

• Working knowledge of FAA, OSHA, EPA and other governmental regulations pertaining to aircraft maintenance, repair, engineering and vendor management

• Working knowledge of the applicable CFRs and their application

• Skilled in identifying personnel strengths and weaknesses; utilizes team members effectively to leverage skills and provides opportunities and direction to reduce weaknesses

• Demonstrated skills in employee development

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.

• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.

• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.

• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.

• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY

American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.