Job Information
FREEMAN Sr. Client Solutions Manager in Dallas, Texas
About Us
Freeman is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry’s largest network of experts, Freeman’s insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 96-year legacy in event management as well as new technologies to deliver moments that matter.
Summary
Freeman is seeking a Sr. Client Solutions Manager to develop relationships and solidify business with new and existing exhibit accounts. Oversees pre-production of projects, coordinating team efforts to achieve client vision. Grows opportunities with existing accounts by offering additional services. Solid understanding of the business and assigned accounts. Additional duties include:
This position will support our Audio Visual Corporate Events group under our Growth (Sales) team and is eligible to work a remote schedule.
Essential Duties & Responsibilities
Sales:
Partner with sales team to showcase audio-visual capabilities to corporations and internal customers within an assigned market and/or segment
Actively involved in communications to inside and outside customers, while maintaining and growing client relationships
Capable of communicating all Freeman Audio Visual solutions to a broad range of corporate clients
Ascertain requirements, develop and assist with proposals to potential clients
Prepare presentation collateral materials and make stand-up presentations where appropriate, along with necessary follow up activities to complete sale
Provide creative solutions to our internal and external customers
Be available and present for all customer calls and meetings
Obtain future show/event schedule information from client and solicit appropriate future business
Perpetually learn new technologies and new ways to use existing solutions
Assist sales in quoting prices in compliance with Freeman policies and procedures
Entertain clients and prospects as necessary
Account Management:
Assist Client Relationship Managers with accounts when appropriate
Confirm jobs and follow-up appropriately with information to prepare service plan requirements
Inspect job site with local branch when necessary
Produce and review orders with project managers and branch personnel
Supervise jobs in progress as required
Follow-up and resolve customer complaints when necessary
Cross-sell all Freeman services
Miscellaneous:
Attend local and national industry meetings and functions as directed, and submit follow-up reports
Prepare reports of business transactions and keep expense accounts
Record activities in company-provided systems
Submit an itemized expense report for approval per company policies
Develop and maintain strong working relationships with branch operations
Education & Experience
Minimum three (3) + years of sales experience
Minimum (2) + years of corporate exhibit/tradeshow experience
Minimum (2) + years of AV production experience in the exhibit booth/tradeshow space
Travel Requirements
Travel 25% to 50%
What We Offer
Freeman provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These are a handful of the types of programs and benefits our full-time people may be eligible for. There may be some variances in specific benefits across regions.
Medical, Dental, Vision Insurance
Tuition Reimbursement
Paid Parental Leave
Life, Accident and Disability
Retirement with Company Match
Paid Time Off
Diversity Commitment
At Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.
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