At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place.

Job Description:

Patient Access Liaison

At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there’s no place like home, and that’s why our teams continue to provide high-quality care to more than 60,000 patients each day in their preferred home setting. Wherever our patients call home and wherever they are on their health journey, we care. Each team member has a part to play in this mission. This means you have countless ways to make a difference as a Patient Access Liaison by keeping a team of elite healthcare professionals operational.

To continue to be an industry pioneer delivering unparalleled care, we need a Patient Access Liaison who shares our commitment to distinction and progress. Are you one of them? If so, apply today!

Why Join the Elara Caring mission?

• Work in a collaborative environment.

• Be rewarded with a unique opportunity to make a difference

• Competitive compensation package

• Tuition reimbursement for full-time staff and continuing education opportunities for all employees at no cost

• Opportunities for advancement

• Comprehensive insurance plans for medical, dental, and vision benefits

• 401(K) with employer match

• Paid time off, paid holidays, family, and pet bereavement

• Pet insurance

As a Patient Access Liaison, you’ll contribute to our success in the following ways:

• Makes live calls in partnership with Intake departments to assess non-admit status patients to follow for care with urgency.

• Reviews documentation, including orders, History and Physicals (H&P’s)and other documentation to assist in the determination of eligibility.

• Works with referral partners to obtain necessary clinical information to assist in establishing hospice eligibility

• Ensures contact with patient/families at established intervals, building repoire and education as needed.

• Collaborates with referral partners, families and patients to provide direction for care

• Maintains data metrics and reports to Elara Caring's leadership metrics of conversion to hospice, skilled home health, and palliative care

• Communicates with families and/or patient on services offered through Elara Caring

• Collaborates, supports and may backfill duties within the Intake department to initiate care.

• Understands teamwork is a crucial part of the business and can work well with colleagues, no matter the circumstances. Uses individual skills, cooperates with others, and accepts and provides constructive feedback despite any personal conflicts between individuals involved.

• Other duties and projects as necessary.

What is Required?

• Graduate of an accredited Diploma, Associate or Baccalaureate school of Nursing. A degree in a related field such as Healthcare Management or Sales and Marketing may also be considered.

• Current state license or Compact license RN.

• 3+ years practical experience in case management, clinical sales, hospice evaluations and/or admissions.

• Proficiency with computer systems including MS Office Suite and/or EMR systems.

• Ability and willingness to travel approximately 20% to meet business needs.

• Ability to work remotely in a HIPPA compliant home office.

• Demonstrates effective written and verbal communication skills.

You will report to the Director of Patient Access.

We value the unique skills of veterans and military spouses. We encourage applications from military veterans and their families.

Elara Caring provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age (40 and older), national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, protected veteran status, or any other basis prohibited under applicable federal, state or local law.

Elara Caring participates in E-Verify and we will provide the Federal Government with your Form I-9 information to confirm that you are authorized to work in the United States. Employers like Elara Caring can only use E-Verify once you have accepted the job offer and completed the Form I-9.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by reaching out to recruiting@elara.com.