Company

Federal Reserve Bank of Dallas

We are dedicated to serving the public by promoting a strong financial system and a healthy economy for all. These efforts take a team of dedicated individuals doing many different jobs. Together we’re creating a workplace where talented people can thrive, and we welcome your unique background and perspective to help present the best possible solutions for our partners.

Location: #LI-Hybrid

About the Role:

The Federal Reserve Bank of Dallas is looking for a versatile  Manager, Technology Solutions who will oversee technology solution delivery with management responsibility for a team of professional staff. Manages a group of projects and may provide application systems and programming for a major segment, such as a function or a division. Usually responsible for multiple projects or systems; or alternatively, may be accountable for a group of IT Services functions and be accountable for the planning, analysis, evaluation and coordination of Bank-wide interactive software.  Work with and provide oversight to other IT managers and project managers to identify and assign resources to technology services to meet customer demand. Applies highest level technical skills and experience to most complex business projects and problems. You may direct the work of other team members not under your direct administrative responsibility. Provide technical guidance to employees, colleagues and customers.

You Will:

• Manage all aspects of technology services including solutions development, testing, platform management, operations support, maintenance, business relationships, and resources.

• Provide expert knowledge of application and cloud architecture to business and technology teams and facilitate the collaborative development of the technology strategy, technology standards, roadmaps, and practices.

• Ensure that system improvements are implemented and monitored to increase efficiency.

• Ensure organization unit and staff are operating in compliance with policies of the System/District.

• Communicate priorities and performance expectations, provides regular feedback and conduct performance appraisals for direct reports.

• Oversee quality and timeliness of deliverables produced by subordinate managers and staff.

• Develop others through coaching, feedback and stretch assignments.

• Identify potential developmental moves matching career aspirations and organizational needs.

• Establish new and maintain relationships with the customers and co-providers.

• Maintain a broad understanding of the business domains.

• Provide oversight to ensure the right technology services are delivered to meet the customers' expectations and risks are managed.

• Keep up to date with the technology trends and propose new technology services that align with the needs and ITS strategy.

• Anticipate customer needs and provide services meeting customer expectations.

• Establish annual budget and tracks expenses for assigned units, projects and business assets.

• Manage the accurate reporting of all financial information to the appropriate parties.

• Leads and/or participates on System and District-level initiatives and/or committees influencing standards, practices and/or policies.

You Have:

• Bachelor's Degree in Management Information Systems, Computer Science or Business Administration.

• At least five years of leadership experience in IT operations providing technology solutions to end-users and supporting solution development responsibilities.

• Experience with direct supervisory responsibilities with increasing levels of responsibility.

• Experience in attracting, developing and retaining high performing professionals.

• Experience with Agile and System Development Life Cycle methodology for Application development.

• Strong written, verbal, and presentation skills to effectively communicate to both technical and non-technical audiences adjusting style to fit the target audience including multiple levels of management.

• Experience developing and managing budgets and expenses.

• Demonstrated ability to learn quickly and practically apply new concepts or principles which can be confirmed by experience.

• Strong understanding of architecture, cloud, agile and scaled agile. Must be able to coach and mentor as needed.

• Experience applying project management practices on small to medium projects.

• Demonstrated experience and maturity in managing risks at the project, team and enterprise level.

• Experience supplying technology services using a co-provider model with multiple, partnering service providers.

• Relevant IT or service management certification(s).

• Equivalent education and/or experience may be substituted for any of the above requirements.

Our Benefits:

Our total rewards program offers benefits that are the best fit for you at every stage of your career:

• Comprehensive healthcare options (Medical, Dental, and Vision)

• 401K match, and a fully funded pension plan

• Paid vacation, holidays, and volunteer hours; flexible work environment

• Generously subsidized public transportation and free parking

• Annual tuition reimbursement

• Professional development programs, training and conferences

• And more…

Notes:

This position may be filled at various levels based on candidate's qualifications as determined by the department.

This role allows for the employee to work in a hybrid manner with some work conducted onsite at the Federal Reserve work location and some work conducted remotely. Specific schedule details will be discussed during the recruitment process.

This position requires access to confidential supervisory information and/or FOMC information, which is limited to "Protected Individuals" as defined in the U.S. federal immigration law. Protected Individuals include, but are not limited to, U.S. citizens, U.S. nationals, and U.S. permanent residents who either are not yet eligible to apply for naturalization or who have applied for naturalization within the requisite timeframe. Candidates who are permanent residents may be eligible for the information access required for this position if they sign a declaration of intent to become a U.S. citizen and pursue a path to citizenship and meet other eligibility requirements. In addition, all candidates must undergo an enhanced background check and comply with all applicable information handling rules.

The Federal Reserve Bank of Dallas is proud to be an Equal Opportunity Employer that believes in the diversity of our people, ideas and experiences, and we are committed to building an inclusive culture that represents the communities we serve.

If you need assistance or an accommodation due to a disability, please notify your Talent Acquisition Consultant.

Full Time / Part Time

Full time

Regular / Temporary

Regular

Job Exempt (Yes / No)

Yes

Job Category

Work Shift

First (United States of America)

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Always verify and apply to jobs on Federal Reserve System Careers ( https://rb.wd5.myworkdayjobs.com/FRS ) or through verified Federal Reserve Bank social media channels.

Privacy Notice (https://www.kansascityfed.org/documents/7797/Workday_Privacy_Notice.pdf)

OUR BANK has one of the most recognizable brands around the world. The Federal Reserve is the central bank of the United States—one of the world's most influential, trusted and prestigious financial organizations. The Federal Reserve is charged with the important mission of promoting a strong economy and a stable financial system and fulfills this responsibility by formulating national monetary policy, supervising and regulating banks and bank holding companies, and providing financial services for banks and the U.S. government.

OUR PEOPLE are diverse in background and ideas, which allows for ongoing creativity and innovation. Ultimately, they are the ones who push our high-performance, exchange-driven culture forward.

Why Our People Choose Us:

Our reputation precedes us

There will always be room for personal growth

Our people are first

You’ll find the right balance

Your responsibilities will be meaningful

We hope that you will be our future colleague.

Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.