Job Summary:

ob Summary:

Who are we?

Live Nation Entertainment (NYSE-LYV) was formed by the merger of Live Nation and Ticketmaster Entertainment. We are the largest live entertainment company in the world, consisting of five businesses: concert promotion and venue operations, sponsorship, ticketing solutions, e-commerce and artist management. We seek to innovate and enhance the live entertainment experience for artists and fans: before, during and after the show. In 2009, Live Nation sold 140 million tickets, promoted 21,000 concerts, partnered with 850 sponsors and averaged 25 million unique monthly users of its e-commerce sites.

HOB Entertainment, a division of Live Nation Entertainment, offers exceptional club venues nationwide. House of Blues Venues provide several genres of live music, from Rock, Hip Hop, Country, Rock en Español, Blues, Jazz, Reggae and Pop. House of Blues venues are also known for their southern-style cuisine, juke-joint inspired atmosphere and the World Famous Gospel Brunch.

House of Blues Foundation Room is an exclusive club for professional and personal entertaining. Foundation Room offers intimate upscale dining, exotic lounges, bars, and secluded Prayer Rooms perfect for meetings or social gatherings. Our Foundation Room member’s range from rock stars to corporate CEO’s and it is expected that all members and guest receive highly personal service and the highest level of standards at all times.

Who are you?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

The Role:

• Maintain the safety and security of all staff, artists, vendors and guests. Create and maintain a positive and uplifting experience for diverse groups of individuals.

Responsibilities:

• Ability to give proper recognition to Foundation Members, Live Nation Executives and VIP’s to instill appreciation for their membership and patronage

• Serve as a resource of information for all Members regarding their experience within both the Foundation Room and House of Blues

• Provide assistance to Members regarding the timing of their reservation

• Provide assistance to all positions and communicate effectively with others to enhance members experience

• Maintain contact with Manager, Chef, Bartender, and Server regarding the arrival of Members

• Constant observation of Lounge area and Podium to uphold the ambiance of the Room

• Articulate vocabulary with the ability to adapt and socialize with current audience

• Exemplary and professional grooming standards

• Ability to anticipate guests’ needs

• Ensure guest safety through proactive personal interaction and removing hazards in the area of responsibility

• Prevent and resolve altercations among guests

• Lead guests and other employees in emergency evacuation procedures and provide assistance

• Maintain control by circulating through your work area throughout the shift

• Check identification of any guest who appears to be under 30 years of age who is drinking alcoholic beverages inside the venue

• Ensure that no weapons or harmful items enter the venue by inspecting every guest with a metal detector or pat-down search

• Enforce House policy regarding photos/videos/recording devices

• Safeguard against theft and property damage

• Communicate clearly using radios, hand signals and flashlights. Remain in constant contact throughout the shift

• Set up area before opening (stanchions, table configuring, etc.)

• Keep interior and exterior of the venue clear and safe, cleaning spills and removing food, trash or other obstacles, before, during and after the shift

• Attend pre-shift meeting conducted by Manager on Duty prior to start of each shift

Qualifications:

Required:

• TIPS certified or Responsible Alcohol Awareness Training Certification or Equivalent

• Flexible schedule and ability to work late hours

• 3 years work experience interacting with people in a positive environment

• Read, write and speak English fluently

• Must be able to lift or move up to 25 lbs using proper lifting techniques

• High School Diploma or equivalent

• Working knowledge of high end restaurant operations, seating procedures, guest relations, problem solving

• Skill in diplomacy, handling multiple tasks, verbal skills, organizational skills, and interpersonal skills

• Ability to diffuse possibly volatile situations with tact and diplomacy

• Tolerance of all cultures, music and art forms

Preferred:

• Bi-lingual

• Cash handling experience

• Experience recognizing valid ID’s

• Experience in a live music environment

• Self defense training

• Experience using metal detection equipment

Physical Demands/Working Environment:

• Working environment is fast-paced, often loud and stressful

• Position requires extended periods of prolonged standing and working on your feet both indoors and outdoors

• Must be able to lift or move up to 25 lbs using proper lifting techniques

EQUAL EMPLOYMENT OPPORTUNITYLive Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.