Product Quality Manager

Cupertino,California,United States

Operations and Supply Chain

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. In this exciting and demanding role, the Product Quality Manager has overall responsibility for Accessories quality and works across multiple products, suppliers, management levels, and functions to ensure that the accessories fulfill the promise of Apple Quality and Apple Look and Feel.

Description

• Highly visible individual contributor role that collaborates with all management levels from line supervision to executive management to ensure Accessories Quality - Supports the New Products Introduction team by specifying and implementing the Product Quality Plan for new iOS accessory products - Drives closure of technical operational issues related to SMT, Final Assembly, Test, and Packaging - Drives supplier's performance improvement through objective measurement and analysis of production line yields, quality audits, reliability testing, and field returns - Works closely with Asia-based Engineers to ensure that Product Quality Plan deliverables are understood and properly implemented - Develops and enhances systems to ensure products are delivered with flawless cosmetics - Uses lessons learned from previous programs to avoid pitfalls and shorten the production execution learning curve - Leads sustaining quality improvement forums - Calls out key issues and presents options for resolution to the cross-functional team and executive management

Minimum Qualifications

• 7+ years high-volume manufacturing experience with a detailed understanding of production processes, testing, kitting, and packaging (e.g., consumer electronics, automotive, medical devices, etc.)

• Approximately 30% international travel

• BS in Engineering or related field.

Key Qualifications

Preferred Qualifications

• Expert quality management, planning, and engineering skills

• Domain expert for all things quality including Quality Plans, FMEA’s, auditing, corrective and preventative actions, and sampling methodologies for IQC, assembly, and OQC

• Demonstrated capability with quality statistical techniques including SPC, sampling AQL’s, and measurement system analysis

• Working knowledge of advanced quality techniques such as design of experiments, correlation analysis, and reliability analysis

• Basic understanding of metrology and GDT

• Discriminating eye for demanding cosmetic categorization and supplier inspection

• Keen problem solving analytical skills capable of getting to root cause quickly in challenging environments and with tight deadlines

• Effective interpersonal and communication skills with the ability to manage and drive issues to closure in a global organization

• Supplier management experience

• Thorough with excellent written and verbal communication skills; Mandarin is a plus

Education & Experience

Additional Requirements

Pay & Benefits

• At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $165,500 and $248,700, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more (https://www.apple.com/careers/us/benefits.html) about Apple Benefits.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

• Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

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Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

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