Product Manager, Retail Affordability Technology

Cupertino,California,United States

Corporate Functions

Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work. We’re a diverse collective of thinkers and doers, continuously reimagining our products and practices to help people do what they love in new ways. That innovation is inspired by a shared commitment to great work — and to each other. Because learning from the people here means we’re learning from the best. Retail Operations creates the tools and programs that empower our teams to provide, a one of a kind, only at Apple experience. We do this by obsessing over the employee and customer experience, and driving a global strategy that sets the bar! The Retail Technology Product Team is looking for an experienced Product Manager to define and implement affordability experiences in our Stores. You will be a part of a team that ensures our technology fulfills Apple’s vision of enabling employees to deliver the best Retail experience in the world. You will partner with Engineering, Merchandising, Operations, Online, and Marketing teams to deliver technology solutions that enhance the customer experience and optimize business in our stores.

Description

This role will lead technology and experience development for Affordability programs (e.g., Financing, Trade-in, or AppleCare) in global markets as it relates to Appleʼs customer demographics, locally relevant payment providers, and market-specific needs. - Collaborate closely with internal and external partners to identify and drive end to end program experiences and capabilities - Consistently lead through a customer experience lens toward decision making - Define and track progress toward key performance indicators and broader retail strategies - Represent interests of business and technology through the design, development, and deployment of new technology and systems.

Minimum Qualifications

• 7+ years of product management experience within leading consumer products and / or retail organizations

• 2+ years of experience working with payment providers or third-party shopping platforms

• Ability to travel up to 15%

Key Qualifications

Preferred Qualifications

• Foundational understanding of third-party payment and affordability solutions (including loan products, payment types, and and/or trade-in).

• Experience designing solutions supporting large cross-functional business initiatives that impact many systems, including partner platforms.

• Ability to coordinate funding, release schedules, communicate status, issue resolution, resource alignment, and quality standards are met.

• Strong collaboration skills with business partners and engineering teams to identify, mobilize, and execute solutions leading design reviews, feature prioritization, and negotiating features to meet release schedules.

• Experience detailing requirements that are intended for engineering and UI design teams to build new software.

• Demonstrate Apple’s values of inclusivity and diversity in your daily activities

Education & Experience

Additional Requirements

Pay & Benefits

• At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $165,500 and $248,700, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more (https://www.apple.com/careers/us/benefits.html) about Apple Benefits.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

• Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

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Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

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