This position provides a holistic approach to case management services and providing housing navigation to program participants who are experiencing homelessness or at risk of becoming homeless. The Housing Navigator will be responsible for the identification of and application to housing resources in Allegany County. The position reports directly to the Associate Director of Workforce Development but will require effective interaction with participants, community resources, staff members, volunteers, and other agency representatives. The position also includes coordination appropriate community services to facilitate client success.

• Examples of work include, but are not limited to the following:
• Conduct screenings and intakes.
• Engage in regular case management appointments.
• Analyze needs and resources.
• Complete needs assessments.
• Develop action plans for housing placement.
• Provide case management services including advocacy, referrals, and retention.
• Monthly housing retention appointments with participants.
• Develop relationships with landlords in the community.
• Maintain accurate and timely case records, reports, and statistical data.
• Manage housing program budget.
• Interact with low-income populations.
• Maintain confidentiality within and outside of the agency.
• Work independently using initiative, creativity and flexibility in meeting participant needs while preserving
• their dignity.
• All other duties as assigned.