Provides administrative assistance to the Human Resources Department. Performs highest level of customer service to support all employees in a variety of administrative capacities including processing in new employees, various word processing and spreadsheet related tasks, copying and filing and other general office support activities as requested or required. Performs all responsibilities in compliance with the Colorado Limited Gaming Act, Internal Control Minimum Procedures, Colorado Limited Gaming regulations, and internal policies and procedures.

Job Responsibilities:

Provides administrative assistance to Human Resources Department. Answers and routes telephone calls from employees, guests, vendors, and applicants in a courteous, prompt and accurate manner. Screens calls for Human Resources Director. Performs a variety of administrative support duties, including: customer service, secretarial, word processing, data entry, statistical, financial or mathematical analysis, including creation and use of spreadsheets; file maintenance, report writing; recordkeeping; copying, faxing; delivery and distribution of mail, materials, equipment and supplies; and other general office support activities, as requested or required. Orders and maintains employee incentive and anniversary Schedules interviews, performs pre-screening interviewing and reference calls of applicants with recommendations for job placement as directed. Performs new hire processing and assists with orientation and training of all employees. Performs troubleshooting and problem resolution as efficiently and promptly as possible. Keeps Human Resources Director informed of all activities. Distributes incoming and outgoing mail, as directed. Warmly greets guests and employees both on the telephone and in person, handling all telephone calls promptly, recording and distributing messages accurately and obtaining all pertinent information Develops, maintains and enhances positive relations with all guests and employees. Communicates and cooperates with other departments to ensure the highest degree of guest and employee satisfaction. Performs duties in compliance with the Colorado Limited Gaming Act, Internal Control Minimum Procedures, internal policies and procedures, and Colorado Limited Gaming Regulations. Performs other duties, including special projects as needed and directed.

Full House Resorts offers all full-time employees and eligible family members a comprehensive and valuable benefits program that includes medical, dental, vision, life, disability, FSA, 401k retirement plan which includes a matching contribution after one (1) year of service, a generous paid time off program, paid transportation from Colorado Springs, Woodland Park and Pueblo, free local gym membership, tuition reimbursement, fabulous resort perks and more.