Union County College is a public comprehensive community college providing quality, affordable, accessible educational programs that serve the greater Union County region. It is the oldest of New Jerseys 19 Associate Degree Colleges, serving both career-minded and transfer-oriented students since 1933. The College enrolls almost 30,000 credit, non-credit and continuing education students and is accredited by the Middle States Commission on Higher Education. Many programs lead to the Associate in Arts, Science and Applied Science degrees.

Campus: Cranford

General Description:

The Associate Director of Advising, Career, and Transfer collaborates with college faculty, staff, and administrators to design, develop, and implement innovative programs and adapt existing programs and support services to support student retention and graduation. Responsible for managing the departmental assessment process and ensuring that it ties directly to student learning outcomes and for enhancing student success by monitoring the programs and services offered by Advising, Career and Transfer ( ACT ) as well as the Assessment Center. The Associate Director also assists the Director with departmental and employee supervisory responsibilities. The Associate Director will assist with budget development and management, with the implementation of goals and initiatives of the Student Development division, and with the institution and all aspects of program assessment. This individual will serve as a campus resource for students, faculty, and colleagues.

Characteristics, Duties and Responsibilities:

• Promote on time graduation through the implementation of scalable retention related activities, coordinates First Time/ Full Time cohort for Advising, Career and Transfer Services and advisement initiatives to improve on-time degree completion.

• Develop, analyze, and provide reports in dashboard format for first-time, full-time cohorts and other areas and aspects as needed.

• Design, plan, conduct and evaluate departmental assessment programs, procedures and activities and analyze institutional effectiveness for accreditation and planning purposes.

• Implement communication plan for new and returning students and analyze results to ensure meeting strategic goals.

• Coordinates, monitors, and assesses Mandatory New Student Orientation on all three campuses.

• Evaluate data to identify causes of student attrition and provide recommendations for solutions, alternative systems, and procedures to increase retention to promote continuous improvement.

• Manage the operation of Student Planning, and other Colleague modules used in ACT and work with the Registrar’s Office and Information Technologies to develop rules, policies, and procedures for Student Planning and other Colleague modules used in ACT .

• Work with external constituents as necessary to assist in implementation of retention programs.

• Supervises Student Services Generalist and Student Services Associates in the One-Stop on assigned campuses.

• Design and implement evaluation and follow-up to determine the effectiveness, performance, and future needs of programs.

• Monitors, updates, and maintains departmental website; portal; and social media sites, including but not limited to Face Book, Twitter.

• Facilitates workshops and programs to faculty, students, and staff that are geared to increase student awareness, retention, and graduation success.

• Creates and maintains collaborative relationships, communication, and outreach methods with colleagues to effectively facilitate retention efforts and improve service to students.

• Conducts periodic assessment of departmental/staff accuracy/effectiveness of advisement in order identify and rectify patterns of concerns/issues.

• Surveys, conducts assessments, submits proposals, prepares annual reports, and maintains appropriate records as required by the Division of Student Development.

• Provides assistance to students with enrollment/registration including advising students regarding college programs, courses and course/program requirements, transfer articulation, and dual admission agreements.

• Assists the Director of Advising, Career and Transfer ( ACT ) with leading, developing, coordinating, and administering Advising, Career and Transfer ( ACT ) programs, and evaluates the effectiveness of these services and programs, and coordinates these plans and programs in accordance with the Matrix, Student Success Plan, and Institutional Effectiveness Plan.

• Assists the Director of Advising, Career and Transfer in monitoring, coordinating, and evaluating staff functions and professional development. Provide staff training for the Advising, Career and Transfer ( ACT ) department.

• Performs related responsibilities as assigned by supervisor or designee.

Education Requirements:

Master’s Degree in Student Personnel Services, Student Development or Student Affairs Administration or a Master’s Degree in a related area required.

Experience:

Two (2) years’ experiences in college counseling and academic advising or equivalent.

Competencies and Skills Required:

Two (2) years’ experiences in college counseling and academic advising or equivalent.

Physical Demands and Work Environment:

• This position’s duties are normally performed in a typical interior/residence work environment, based on the activity scheduled.

• Some physical effort required; however, the employee must occasionally lift and/or move up to 25 pounds.

• Ability to work a flexible schedule including evenings, weekends, and extended hours when necessary.

• No or very limited exposure to physical risk.

• Some travel required.

Union County College does not discriminate on the basis of race, color, national origin, sex, marital status, religion, age, disability, handicap or other legally protected status in its provision of employment, education, and activities, or other services. Union County College is an EEO/AAP Employer/Protected Veteran/Disabled Disclaimer: This job description outlines the general nature and key features performed by various positions that share the same job classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and qualifications required of all employees assigned to the job. Nothing in this job description restricts management’s right to assign or re-assign duties to this job at any time due to reasonable accommodations or other business reasons. Union County College offers a competitive compensation package and salaries that are commensurate with experience and qualifications. The following benefits are also provided: Medical benefits and pension plan offered through the State of NJ; Dental and vision benefits; Vacation days based on accrual system; Ten paid holidays and three floating holidays that are determined by the College; Tuition remission for employee, spouse, and eligible children for credit and non-credit courses; and Tuition reimbursement for approved degree programs at an accredited college or university.