Position Details

Position Information

Department Enrollment Mgmt InfoTech (XEM)

Classification Title Analyst Programmer

Job Title Analyst Programmer

Appointment Type Classified Staff

Job Location Corvallis

Benefits Eligible Full-Time, benefits eligible

Remote or Hybrid option? Yes

Employment Category Regular

Job Summary

This recruitment will be used to fill one full-time Analyst Programmer, competency level 3, position for Enrollment Management at Oregon State University ( OSU ).

The mission of Enrollment Management is to set and fulfill enrollment goals, recruit and retain students, provide access, and care for students throughout their college career.

This position serves as a member of the Enrollment Management IT staff, which supports the Office of Admissions, Scholarships Office, Financial Aid Office, Degree Partnership Programs, Office of the Vice Provost for Enrollment Management, Pre-College Programs, and other stakeholders as needed.

This position primarily administers and supports the Technolutions Slate Customer Relationship Management ( CRM ) system for the Enrollment Management division, with an emphasis on undergraduate, graduate, and professional programs. Responsibilities include designing, developing, and maintaining Slate applications, portals, forms, integrations, and automations; ensuring data integrity and security; and assisting units with business process improvements that leverage Slate functionality.

In addition, this position provides senior-level expertise in validating, testing, and optimizing other mission-critical systems and processes in Enrollment Management. The incumbent is expected to act with significant autonomy—making decisions and owning the full technical scope of assigned projects. The role also involves coordinating or leading efforts with internal IT resources, administrative staff, and external vendors or consultants.

Why OSU?

Working for Oregon State University is so much more than a job!

Oregon State University is a dynamic community of dreamers, doers, problem-solvers and change-makers. We don’t wait for challenges to present themselves — we seek them out and take them on. We welcome students, faculty and staff from every background and perspective into a community where everyone feels seen and heard. We have deep-rooted mindfulness for the natural world and all who depend on it, and together, we apply knowledge, tools and skills to build a better future for all.

FACTS :

•Top 1.4% university in the world

•More research funding than all public universities in Oregon combined

•1 of 3 land, sea, space and sun grant universities in the U.S.

•2 campuses, 11 colleges, 12 experiment stations, and Extension programs in all 36 counties

•7cultural resource centers (https://hr.oregonstate.edu/work-life/diversity-and-cultural-resources) that offer education, celebration and belonging for everyone

•100+ undergraduate degree programs, 80+ graduate degrees plus hundreds of minor options and certificates

•35k+ students including more than 2.3k international students and 10k students of color

•217k+ alumni worldwide

•For more interesting facts about OSU visit:https://oregonstate.edu/about

Locations:

Oregon State has a statewide presence with campuses in Corvallis and Bend, the OSU Portland Center and the Hatfield Marine Science Center on the Pacific Coast in Newport.

Oregon State’s beautiful, historic and state-of-the-art main campus is located in one of America’s best college towns. Corvallis is located close to the Pacific Ocean, the Cascade mountains and Oregon wine country. Nestled in the heart of the Willamette Valley, this beautiful city offers miles of mountain biking and hiking trails, a river perfect for boating or kayaking and an eclectic downtown featuring local cuisine, popular events and performances.

Total Rewards Package:

Oregon State University offers acomprehensive benefits package (https://hr.oregonstate.edu/benefits/prospective-employee) with benefits eligible positions that is designed to meet the needs of employees and their families including:

•Medical, Dental, Vision and Basic Life. OSU pays 95% of premiums for you and your eligible dependents.

•Free confidential mental health and emotional support services, and counseling resources.

•Retirement savings paid by the university.

•A generous paid leave package, including holidays, vacation and sick leave.

•Tuition reduction benefits for you or your qualifying dependents at OSU or the additional six Oregon Public Universities.

•Robust Work Life programs including Dual Career assistance resources, flexible work arrangements, a Family Resource Center, Affinity Groups and an Employee Assistance Program.

•Optional lifestyle benefits such as pet, accident, and critical illness insurance, giving you peace of mind and the support you need to thrive in all aspects of your life.

Future and current OSU employees can use theBenefits Calculator (https://hr.oregonstate.edu/benefits/new-employees/benefits-calculator) to learn more about the full value of the benefits provided at OSU .

Key Responsibilities

35% Systems Administration

• Maintain configurations and content in Slate portals, forms, integrations, and interfaces to correct defects, adapt to changing business needs, and remain compliant with legal and regulatory requirements.

• Serve as the technical owner of mission-critical Slate configurations, including data models, query templates, and user permissions for multiple academic programs.

• Administer and report on data, security, forms, portals, and applications as needed.

• Develop, configure, and maintain population selections, watch lists, alerts, and business rules required for Slate communications.

• Ensure comprehensive documentation of all custom configurations and processes, following internal standards.

35% Systems Development

• Design, develop, and test custom applications, integrations, and automations in Slate, using native configuration and supplementary programming languages (e.g., SQL , JavaScript, HTML ).

• Partner with Enrollment Management units to define requirements, recommend technical solutions, and implement them.

• Act as a primary technical architect for Slate-related initiatives, ensuring solutions are scalable, secure, and well-documented.

• Lead code reviews and mentor junior staff to elevate coding and systems-development practices.

10% End-User Support

• Provide high-quality technical support and training for Slate users of varying technical backgrounds.

• Communicate effectively with key partners to clarify system regulations, policies, and procedures.

• Respond to Tier 2 and Tier 3 help tickets that require advanced troubleshooting or custom development.

10% Documentation & Process Improvement

• Create and maintain comprehensive technical documentation (e.g., knowledge-base articles, Confluence pages, diagrams) for Slate configurations, processes, and integrations.

• Promote consistent use of internal documentation standards across the team.

• Evaluate emerging technologies that could enhance or replace existing processes, and make recommendations for implementation.

5% Slate Instance Participation

• Collaborate with the broader Slate instance development team on cross-institutional projects and code reviews.

• Provide advanced guidance when broader institutional changes in Slate require reconfiguration or redevelopment of Enrollment Management–specific functionality.

5% Lead Work & Other Duties

• Plan and guide the work of three System Analysts, providing technical leadership and ensuring best practices are followed.

• Engage in process-improvement initiatives that enhance system reliability, security, and user satisfaction.

What We Require

This classification requires a basic foundation of knowledge and skills in systems analysis and related programming support functions generally obtained by a bachelor’s degree in computer science, or an equivalent amount of training and applied experience.

What You Will Need

• Demonstrated experience in software engineering, application development, and/or advanced systems analysis, including responsibility for designing, implementing, and maintaining complex enterprise-level solutions. Must have expertise in architecting, integrating, and optimizing enterprise applications, with a proven ability to solve complex technical challenges and deliver scalable, high-performance solutions.Demonstrated experience “owning” or serving as the primary technical administrator/architect for a mission-critical CRM or SIS environment.

• Self-directed and able to work independently with minimal oversight.

• Strong communication and organizational skills, including the ability to produce detailed technical and process documentation.

• Ability to interpret policy and procedure and explain them effectively to technical and non-technical audiences.

• Proven ability to identify issues, propose solutions, and implement them with high accountability.

This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a criminal history check and be determined to be position qualified as per University Standard: 05-010 et seq. Incumbents are required to self-report convictions and those in youth programs may have additional criminal history checks every 24 months.

What We Would Like You to Have

• Bachelor’s degree in computer science, business/management information systems, or a similar area of study.

• Five or more years of direct experience with Technolutions Slate CRM software administration, customization, and configuration.

• In-depth experience with SQL , Javascript, Python, XML and other web-development tools (e.g., Ruby on Rails, Groovy).

• Demonstrated success in higher education or government IT settings, particularly those involving student information systems (e.g., Ellucian Banner).

• Familiarity with academic policies and procedures in higher education.

• A demonstrable commitment to promoting and enhancing diversity.

Working Conditions / Work Schedule

Typically, 8:00 am to 5:00 pm with occasional work on weekends or evenings to provide post migration touch testing.

This position has the potential to work either on a hybrid or fully remote basis, contingent upon approval and compliance with OSU’sFlexible WorkArrangement Agreement (https://hr.oregonstate.edu/flexible-work/flexible-work-arrangement-agreement) .

Pay Method Salary

Pay Period 1st through the last day of the month

Pay Date Last working day of the month

Min Salary $38.90

Max Salary $61.70

Link to Position Description

https://jobs.oregonstate.edu/position_descriptions/166425

Posting Detail Information

Posting Number P05189CT

Number of Vacancies 1

Anticipated Appointment Begin Date 05/01/2025

Anticipated Appointment End Date

Posting Date 03/19/2025

Full Consideration Date 04/02/2025

Closing Date 04/09/2025

Indicate how you intend to recruit for this search Competitive / External - open to ALL qualified applicants

Special Instructions to Applicants

To ensure full consideration, applications must be received by April 2, 2025.Applications will continue to be accepted after the full consideration date, until a sufficient applicant pool has been achieved or the position is filled. The closing date is subject to change without notice to applicants.

Applications will be reviewed based on the information submitted on the employment profile with education and work history along with any other requested documentation i.e. posting specific question responses, transcripts, etc.Your profile MUST clearly show how you meet the minimum/required qualifications for the position.Resumes are NOT accepted at the application stage for this position.

Cover letters are optional for this position and will not be used for evaluating your qualifications.

Equivalent required experience is based on full-time equivalent (40 hours per week).

PLEASE NOTE :If you have volunteer experience relevant to this position, please include in the Employment History section and note length of time, average number of hours per week and major duties.

Typically, the starting salary is at the lower end of the salary range.

For additional information please contact: Dan Crouch at Daniel.Crouch@oregonstate.edu or 541-737-6166.

We are an Equal Opportunity Employer, including disability, protected veteran, and other protected status.

OSU will conduct a review of the National Sex Offender Public website prior to hire.

OSU is a fair chance employer committed to inclusive hiring. We encourage applications from candidates who bring a wide range of lived experience including involvement with the justice system. This job has “critical or security-sensitive” responsibilities. If you are selected as a finalist, your initial job offer will be contingent upon the results of a job-related pre-employment check (such as a background check, motor vehicle history check, sexual misconduct reference check, etc.). Background check results do not automatically disqualify a candidate. Take a look at ourBackground Checks (https://hr.oregonstate.edu/careers/background-checks) website including thefor candidates (https://hr.oregonstate.edu/careers/candidates) section for more details. If you have questions or concerns about the pre-employment check, please contact OSU’s Employee and Labor Relations team atemployee.relations@oregonstate.edu

Supplemental Questions

Read More at: https://jobs.oregonstate.edu/postings/166500

OSU commits to inclusive excellence by advancing equity and diversity in all that we do. We are an Affirmative Action/Equal Opportunity employer, and particularly encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQ community members, and others who demonstrate the ability to help us achieve our vision of a diverse and inclusive community.