Overview

Join a community leader at Racker, where you’ll play a dual role as a Family Support Coordinator and Library Support Specialist. In this unique position, you will primarily focus on coordinating community-based support services for families while also managing and enhancing the accessibility of Racker’s Family Support Services (FSS) Lending Library. If you’re a motivated individual with excellent organizational and interpersonal skills, and a passion for supporting individuals and families, we invite you to apply today!

Rate: $18.60-$20.60 per hour

Responsibilities

Primary: Family Support Coordinator

• Ensure families receive timely, high-quality services and support.

• Act as a liaison between individuals/families, community support professionals, and Care Managers.

• Assess individual and family needs, initiate appropriate services, and provide referrals as necessary.

• Develop and oversee Staff Action Plans in collaboration with families, Care Managers, and community professionals.

• Recruit, train, and supervise Community Support Professionals, ensuring quality services and credential compliance.

• Conduct performance evaluations and facilitate staff development opportunities.

• Maintain confidential records for individuals and staff, ensuring compliance with documentation standards.

• Promote public awareness of community support programs and encourage community inclusion for service participants.

• Complete monthly reports and financial/usage reviews as required.

  Secondary: Library Support Specialist

• Oversee daily operations of Racker’s Lending Library, ensuring it is safe, organized, and accessible.

• Provide customer-focused support to individuals and families seeking library services.

• Maintain library inventory, including inspecting, sanitizing, and organizing materials.

• Collaborate with volunteers and other programs to deliver library services effectively.

• Prepare service documentation and quarterly summaries for reporting purposes.

• Ensure compliance with OPWDD (Office for People with Developmental Disabilities) guidelines and administrative requirements.

Qualifications

Education/Experience:Bachelor’s degree preferred, or a combination of education and relevant experience. Minimum of one year working with individuals with developmental disabilities.

Skills/Abilities:

• Excellent interpersonal, communication, and organizational skills.

• Strong writing and computer skills.

• Ability to prioritize, multitask, and work both independently and collaboratively.

• Valid driver’s license and dependable transportation.

  Knowledge:Familiarity with developmental disabilities, human development, family dynamics, and local community resources.

Our approach to Diversity and Inclusion -

"A world where all people know they belong."

Job LocationsUS-NY-Cortland

Category Community Support