Current Employees:

If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here (https://www.myworkday.com/umiami/d/task/1422$7248.htmld) to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet (https://my.it.miami.edu/wda/erpsec/tipsheets/ER_eRecruiting_ApplyforaJob.pdf) .

The University of Miami is home to nearly 16,000 undergraduate and graduate students from every state in the nation and 140 nations around the world. The Department of Housing and Residential Life is home to an extensive and diverse residential program featuring seven residential communities. The cornerstone of the residential program is a system of five residential colleges that blend the Oxford and Cambridge tradition of live-in faculty with the American commitment to student development and academic success. Residential Colleges range in size from 400 – 700 students. The University also offers University Village, an apartment area housing approximately 800 upper-class students and Lakeside Village offering suite/apartment style living that houses approximately 1100 sophomore and above students. We strive to fulfill our vision – Student Housing for Student Success.

General Description (Purpose and Function):

This position provides administrative support to the Residential Desk Manager through oversight of area desk scheduling, payroll, and inventory management. Position reports to the Residential Desk Manager.

Primary Duties and Responsibilities:

• Coordinates shift coverage for Desk Assistants including breaks and holidays.

• Manages payroll processes in accordance with university timelines and procedures.

• Monitors work shift requirements for Desk Assistants.

• Maintains all forms and supplies required for the daily operation of the area desks (Uprint copy paper, office supplies & equipment, technology devices, etc.).

• Oversees temporary card access including processes related to distribution, billing, and inventory.

• Participates in review of Desk Assistants applicants and supports training needs.

• Maintains office equipment, resource/information dispensers, and building resources.

• Conducts regular resource audit and maintains accurate inventories within StarRez.

• Provides oversight to lost and found at all residential area desks.

• Communicates regularly with area desks to ensure consistent customer service and response.

• Provides administrative support to area operations through completing special projects assigned by Associate/Director of Residential Life.

• During peak periods, provide support to additional residential life administrative operations.

Systems Management:

This position utilizes the following software platforms:

• StarRez

• Qualtrics

• Workday

• When I Work

• Teams

• Microsoft Office

• CS Gold

• Onity

Knowledge, Skills, and Abilities:

• Ability to work independently without close supervision

• Ability to manage multiple priorities/tasks and use good judgment in effectively and efficiently organizing work to meet established deadlines

• Strong organizational skills with attention to detail

• Intermediate skills in Microsoft Office (Outlook, Word, and Excel – PowerPoint)

• Skill in interpreting and applying departmental policies and procedures

• Ability to enter and verify information with accuracy at a reasonable rate of speed

• Ability to utilize computerized information systems

• Ability to understand and follow oral and written instructions

• Skill in data entry or typing

• Ability to establish and maintain effective work relationships

• Ability to travel between all residential areas on a weekly and sometimes daily basis

Education & Work Experience Requirements (Essential Requirements):

• One (1) to three (3) years of work experience

• Associate’s degree required or 3+ additional years of work experience

Work Schedule:

• Hours of operation 8:30am – 5:00pm

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here (https://www.hr.miami.edu/careers/eo-ada/index.html) for additional information.

Job Status:

Full time

Employee Type:

Staff

Pay Grade:

A4

The mission of the University of Miami is to transform lives through education, research, innovation, and service. A vibrant and diverse academic and healthcare community, the University of Miami and the University of Miami Health System ("UHealth") have rapidly progressed to become one of the nation’s top research universities and academic medical centers in the nation.

The University comprises 12 schools and colleges serving undergraduate and graduate students in more than 350 majors and programs. Visit welcome.miami.edu/about-um to learn more about our points of pride.

The University ranks No. 55 on U.S. News & World Report’s 2022 Best Colleges list and ranked No. 49 in the 2022 Wall Street Journal/Times Higher Education College Rankings.

Bascom Palmer Eye Institute is ranked the #1 eye hospital in the USA and offers some of the nation's premiere eye doctors to treat every eye condition for adults. Sylvester Comprehensive Cancer, part of the Miller School of Medicine, received the prestigious National Cancer Institute designation in 2019.

The University of Miami and UHealth have also ranked among the Forbes Best Employers and Best Employers for Women on several occasions, most recently in 2022.

Transforming lives

With more than 17,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe.

The University is committed to fostering a culture of belonging, where everyone feels valued and has the opportunity to add value. Through values of Diversity, Integrity, Responsibility, Excellence, Compassion, Creativity, and Teamwork (DIRECCT) the U community works together to create an environment driven by purpose, excellence, community, and service.