About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

We are seeking a detail-oriented and proactive Marketing Operations Analyst to join our Mid-market Funnel Acceleration and Internal Activation team. This role is crucial in supporting our programs and initiatives including the reporting and back-end support of our sales gamification and management with the vendor, data analysis of our programs, and support of tools used to deliver content and campaign updates and insights to sales.

Location

This is a remote opportunity open to candidates located anywhere in the U.S.

The Main Responsibilities

• Possesses basic knowledge of theory and practices within a recognized field.

• Provide analysis of processes and data relevant to the assigned department, including technical analysis that may impact present and future performance.

• Provide reporting solutions and data analysis that may identify business trends and results.

• Utilize data analysis to explain issues and implications, recommend workflow and workflow process improvements.

• Work with business units to accomplish objectives, as assigned.

• Works on assignments of defined scope using judgment and initiative within guidelines with work subject to periodic review.

• Develop, interpret, and implement concepts as assigned.

• Exchanges information requiring some interpretation and/or persuasion to ensure proper action.

• Applies tact to discuss problems, deliver reports or make recommendations.

What We Look For in a Candidate

• Bachelor’s degree or 2+ years of relevant experience

• 1-2 years business experience

• Strong problem-solving skills, especially when dealing with incomplete or conflicting information.

• Ambitious, proactive, and solution-focused

• Strong collaborator and facilitator of collaboration.

• Identifies opportunities and potential problems, addressing them effectively and efficiently

• High comfort level and proven ability to multitask and jump from one task to another with high efficiency.

• Willingness to learn and work in new tools.

• Proficiency in Salesforce.com navigation

• Proficiency with MS Office (Word, Excel, PowerPoint) strong interpersonal, communication (oral and written), negotiating, time management and organizational skills.

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$55,313 - $73,750 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY

$58,078 - $77,438 in these states: CO HI MI MN NC NH NV OR RI

$60,844 - $81,125 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

Benefits* (https://jobs.lumen.com/global/en/benefits-statement)

Bonus Structure

Requisition #: 336974

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/i/global/en/faqs) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Application Deadline

02/25/2025