Position Overview

The Warehouse Specialist is responsible for overseeing the activities of the warehouse, including receiving products and organizing supplies and other installation and service-related materials. The Warehouse Specialist contributes to the delivery of a 5-Star Customer Experience by ensuring that Service Technicians and Installation Business Partners can quickly and easily enter the Warehouse pick-up area and get/load all materials and supplies necessary to complete the job or service without missing items, trips to the store, or delays of any kind. They have keen attention to detail and are highly organized.

Essential Job Functions

• Receive incoming freight and verify the condition and accuracy of shipped products. Enter notes and delivery details in the prescribed manner.

• House products and document location on paperwork or in an online document/system.

• Stage jobs for next-day installation, providing easy loading for installers and service techs.

• Ensure the warehouse pick-up lanes/areas are free from obstacles for expedited job pick-up by Service Technicians and Installation Business Partners.

• Ensure Service Technicians and Installation Business Partners can easily find and load their orders/jobs/supplies with limited downtime.

• Inventory all products daily/weekly for ordering and stocked inventory management.

• Maintain warehouse cleanliness and safety both inside and outside of the warehouse.

• Pick up materials from local area vendors/stores and transport them to job sites, as needed.

• General maintenance on inside and outside of warehouse and building.

• Assist the Installation Manager and the Installation Administrator, as needed.

• Miscellaneous jobs/duties as assigned.

Required Skills:

• Strong organizational skills.

• Keen attention to detail.

• Ability to maintain warehouse cleanliness and order.

• Ability to multi-task and work with a sense of urgency.

• Ability to work autonomously and direct staff, if necessary.

• Ability to work in a warehouse environment with varying temperature fluctuations

• Ability to take and accurately follow directions.

• Ability to use email, text, and other technology to communicate and record data  

• Ability to safely operate a forklift and pallet jack.

Qualifications/Education:

• High School Diploma / GED

• 3+ years of Warehouse Experience

• 3+ years of Home Improvement, Remodeling or equivalent experience

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