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JPMorgan Chase Quant Analytics Support Manager in Columbus, Ohio

Become a Quant Analytics Support Manager on our Consumer and Community Banking (CCB) Remediations & Corrections data analytics team that supports Auto Finance, Business Banking, Consumer Banking, Credit Card, and Wealth Management. You will benefit from unique exposure to various products and teams within the firm. This centralized analytics model provides increased career mobility, stronger controls and more opportunities to allow you to work across multiple lines of businesses and acquire knowledge on a variety of financial products. In order to excel, you'll be highly motivated, highly analytical, extremely detail oriented, and an exceptional problem solver who takes pride in being part of an organization that owns customer issues from beginning to end and delivers a great customer service.

As a Quant Analytics Support Manager in our Corrections and Remediations Team, you will manage the process to triage, fix, correct, and eliminate customer impact caused by business process and/or operational issues. You will play a critical role within Corrections and Remediations, managing/directing a team of developers to support the CCB Corrections Infrastructure comprising of a diverse set of IT systems and tools. As the support manager, you will be responsible for managing and implementing solutions to drive stability, efficiency and quality of the function.

Job Responsibilities:

  • Manage the code library, version control, platform etc.

  • Be the liaison between the function and Platform tech teams.

  • Conduct platform specific Events and Incident communications to Data Analysts and Data Testing teams.

  • Drive efficiency by implementing projects to automate and improve the turnaround time of the Data Analysts and testing teams.

  • Implement Intelligent Solutions to drive improvements in the department.

  • Execute IT Platform migration activities (ex - AWS Migration)

  • Streamline access profiles for the CCB Corrections function.

  • Create and maintain a process for ease of onboarding and off boarding employees.

  • Provide periodic status reports on various projects in-flight.

  • Articulate obstacles, workarounds, and impacts to timing.

  • Consistently hiring new analyst talent to offset any attrition.

  • Ensure team is getting appropriate training and that the team is getting up to speed as fast as possible.

Required Qualifications, Capabilities and Skills:

  • Bachelor's Degree with 5+ years of Software Engineering and Data Analytics

  • 3+ years of People Management & Leadership experience

  • Background Advanced Python, SQL, PLSQL, SAS experience

  • Advance Knowledge of IT Platforms, Networks, Application Architectures, Data Warehousing

  • Knowledge of Large Data Set Storage, Backups, and retrievals

  • Advance Unix Shell Scripting, KEON

  • Project Management Accumen

  • Experience managing multiple projects at once

  • Experience redefining unclear project requirements

  • Proven Business Partner with strong verbal and written communication skills

  • Elevated proficiency with standard MS Office tools (Excel, Word, etc.)

Preferred Qualifications, Capabilities and Skills:

  • Detailed JPMC product, data table, and/or structure knowledge preferred

  • Understanding of the data infrastructure in a financial services organization

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

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