Description

FUNCTION: The Operations Systems Specialist is responsible for testing new and existing utility operation systems to identify defects and inefficiencies in the applications. This position also interprets and communicates problems with the system to management and documents Standard Operating Procedures (SOP).

PRINCIPAL RESPONSIBILITIES AND DUTIES:

• Formulates and implements testing strategies used to test new and existing utility applications to identify defects and recommend production enhancements.

• Prepares system documentation, including procedures for the Operations department.

• Works closely with Operations Business Analyst, Operations management and IT during the application design stages through implementation and tests any future modifications.

• Acts as a liaison between the Operations Business Analyst and other Operations Staff.

• Assists Quality Control by maintaining, optimizing and troubleshooting the quality control databases and SharePoint Web Source application. Recommends database enhancements and maintains documentation.

• Assists in Workflow routes and documentation.

• Other projects assigned by management.

SKILLS AND ABILITIES REQUIRED:

• Demonstrated analytical, decision making and problem-solving skills.

• Basic technical writing and process management skills.

• Ability to communicate professionally, verbally and in writing, to all levels of the organization.

• Ability to work independently, possess time management skills and is accountable to deadlines.

• Proficient in Microsoft Office applications with Excel, Word, Outlook and Access preferred.

MINIMUM LEVEL OF PREPARATION AND TRAINING NORMALLY REQUIRED:

• Bachelor’s degree or equivalent combination of education and work experience.

• 1-3 years working in a data processing/systems environment with similar characteristics as Cass.

• Experience working with a utility invoice processing systems or similar system, preferred.

  APPLICATION PROCESS:

  You can directly apply through Cass's website at https://www.cassinfo.com/careers. Please apply directly to this position via the "Apply" button. You will be required to create an account and provide your resume, contact information and other pertinent employment information. This process typically takes 20 minutes or less. Should we find that you meet the minimum requirements of the position, a member of our recruiting team will be in touch to start the interview process.

  ABOUT OUR COMPANY:

  Cass Information Systems, Inc. is a leading provider of integrated information and payment management solutions. Cass enables enterprises to achieve visibility, control and efficiency in their supply chains, communications networks, facilities and other operations. Disbursing over $90 billion annually on behalf of clients, and with total assets in excess of $2.5 billion, Cass is uniquely supported by Cass Commercial Bank. Founded in 1906 and a wholly owned subsidiary, Cass Commercial Bank provides sophisticated financial exchange services to the parent organization and its clients. Cass is part of the Russell 2000®. More information is available at www.cassinfo.com.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)