Job Details Level Entry Job Location Franklinton Health Center - COLUMBUS, OH Position Type Full Time Education Level High School   Salary Range $18.17 - $20.18 Hourly Job Shift Day Job Category Health Care Description Hiring Incentive: $1,000 $250 on first pay and then $750 on first pay following successful completion of 6 months. Must still be employed, full/part-time, and in good standing at the time of each payout. Payments are prorated for part-time hires. As a socially responsible health care employer and provider, we require our associates to show proof of annual influenza and COVID-19 vaccinations unless approved exemption is provided. Additional information will be provided by HR upon hire. Planned Parenthood of Greater Ohio is seeking mission-minded Associates to join us as a full-time (37.5 hours per week) Medical Assistant - Clinical Support to serve our patients at our Franklinton Health Center. SUMMARY The Medical Assistant I - Clinical Support performs a variety of client care services in accordance with agency policies and in a courteous and professional manner. Provides general health and contraceptive information to clients, assists with medical procedures and performs clerical functions, while ensuring quality client care and excellent customer service. The Health Care Assistant provides direct services in family planning and, if assigned, abortion care and is responsible for customer service skills in person and on the telephone. Must be pleasant, courteous and helpful. Requires an understanding of and commitment to quality healthcare and excellence in customer service and practice these values in relation with internal and external customers. WHY YOU SHOULD JOIN? Our Mission We protect, promote, and provide empowered health care for people throughout Ohio. We respect and honor all people We are committed to a diverse and inclusive environment for patients and staff We provide health care - without judgment We maintain responsible business practices We regularly demonstrate our shared organizational workplace values and standards in order to educate and care for the communities that we serve BENEFITS Signing Bonus Paid Time Off Paid Parental Leave Medical 90% employer-paid base medical plans for single coverage Dental Vision 100% employer paid Life Insurance 100% employer paid Accidental Death & Disability 100% employer paid Long Term/Short Term Disability 100% employer paid 401(k) with matching employer contribution up to 4% Nine (9) paid holidays per year Two (2) Floating holidays per year Financial incentive program for certified bilingual staff* *Planned Parenthood respects and honors all people. Qualified associates who are fluent in a needed language (Spanish, Nepali, or Somali, depending on geographic service area) will earn a $1.00 per hour differential for two years following successful examination. WHAT YOU WILL DO Provide clients with accurate information regarding PPGOH services, including questions pertaining to contraception options and funding sources. Briefly orients patients on what to expect during their visit. Informs patients about delays. Respond to telephone calls by making appointments, providing information and appropriate referrals. Schedule, cancels and reschedules patient appointments as appropriate. Prepare and maintains patient medical records. Maintain accurate records for patient registration, medical records, lab testing, etc. Competently utilize the computerized client information system for appointment scheduling, entering client visit data, collecting client fees and providing /printing