McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. Title: Manager, Quality Management, CAPA Location: Dallas, TX; Atlanta, GA; Richmond, VA; Columbus, OH Hybrid/Onsite/Remote: HYBRID Job Description McKesson seeks a seasoned leader with a solutions-oriented focus to serve as a Manager, Quality Management, CAPA for the enterprise-level Quality function, reporting to the Director, Enterprise Quality Management. This new role provides CAPA technical expertise, problem solving, e-QMS workflow design and optimization, lead the CAPA community of practice, training and education in alignment with industry best practices for a wide variety of businesses within the McKesson enterprise, including departments withindistribution centers, 3PL, and/or Pharmacies. The Manager, Quality Management, CAPA will act as subject matter expert (SME) and deliver guidance, support and oversight to quality functional areas including but not limited to Incident management process, Deviations and CAPA. Job Location: *The location of the role is hybrid with required travel to be onsite at other McKesson facilities is required. * Scope of Responsibilities Responsibilities for the Manager, Quality Management, CAPA include, but are not limited to: Collaborate effectively with the Director of Quality Management and CAPA, as well as the entire EnterpriseQuality Management team. Collaborate with quality and functional teams across business units to develop and propose effective CAPAs, develop CAPA plans and assure CAPA effectiveness. Ensure that quality and operational requirements are defined, implemented, and monitored according to business quality objectives. The Manager will implement process controls to reduce variation and create process consistency, with the focus on CAPA. Lead and facilitate the creation and implementation of strategies related to Continuous Improvement, Root Cause Analysis (RCA), Process Failure Modes Effect Analysis (PFMEA), Failure Modes Effect Analysis (FMEA). Ensure these strategies are aligned with the organization goals and objectives and implement the appropriate metrics to track progress and ensure success. Assist in the development and maintaining of enterprise policies and procedures, ensuring that they are up-to-date and aligned with industry best practices. Participate in the evaluation and prioritization of risks facing the organization and work with the Business Quality Leaders to develop mitigation strategies. Promote and support a comprehensive culture of quality throughout the organization and departments. Foster collaboration with cross-functional teams to drive compliance, product quality and operational excellence. Develop and champion a continuous improvement Total Quality Management culture which utilizes Lean, data analytics and Six Sigma methodologies to drive decision making and solve problems. Drive systemic thinking across the organization. Working with the business and enterprise team, set up metrics and targets based on data analysis; continuously monitor operation performance, encourage leaders and team members to actively contribute ideas, and recommendations on how to address and enhance service levels. Assist in the development and implementation of special projects that address CAPA. This may include developing and delivering education to employees a