Description

FUNCTION: The Ecommerce Liaison assists with department and ecommerce daily functions including reporting and proactive resolutions and supports Ecommerce projects. In addition, this position assists the Project Manager to establish and maintain EDI, XML, or other inbound and outbound electronic partnerships with vendors and third-party partners (as assigned) to increase enrollment in accordance with company standards and electronic commerce goals.

PRINCIPAL RESPONSIBILITIES AND DUTIES:

• Oversees EDI 810 production reports, identifies potential problems, and resolves, assists, or escalates to correct obstacles preventing any processing interruptions.

• Manages and problem solves third party partner issues with the Operations team to optimize EDI enrollment.

• Increases existing EDI 810- and third-party partner account enrollment by compiling reports, identifying EDI opportunities and assists with contacting vendors for new enrollment as well as resolve obstacles.

• Assists Project Manager in reviewing output for new EDI vendors and reviews modifications to current EDI vendors.

• Assists in identifying new EDI partners at the direction of management.

• Contacts vendors and/or partners to increase enrollment and to resolve quality issues.

• Completes special projects and other duties as needed.

SKILLS AND ABILITIES REQUIRED:

• Knowledge of electronic interchange protocols, including EDI 810’s, and XML transaction sets.

• Ability to quickly grasp Cass operating systems, policies, and procedures.

• Knowledge of utility bill processing or accounts payable is preferred.

• Developed interpersonal skills necessary to work with and influence IT vendors and Utility vendors.

• Ability to collaborate with internal resources of all levels within the Cass organization.

MINIMUM LEVEL OF PREPARATION AND TRAINING NORMALLY REQUIRED:

• A technical level of knowledge normally acquired through completion of a bachelor’s degree in computer science or information systems, or equivalent combination of education and relevant work experience.

• 1-3 years of experience in a data processing, billing, or electronic commerce environment.

APPLICATION PROCESS:

You can directly apply through Cass's website at https://www.cassinfo.com/careers. Please apply directly to this position via the “Apply” button. You will be required to create an account and provide your resume, contact information and other pertinent employment information. This process typically takes 20 minutes or less. Should we find that you meet the minimum requirement of the position, a member of our recruiting team will be in touch to start the interview process.

ABOUT OUR COMPANY:

Cass Information Systems, Inc. is a leading provider of integrated information and payment management solutions. Cass enables enterprises to achieve visibility, control and efficiency in their supply chains, communications networks, facilities and other operations. Disbursing over $90 billion annually on behalf of clients, and with total assets in excess of $2.5 billion, Cass is uniquely supported by Cass Commercial Bank. Founded in 1906 and a wholly owned subsidiary, Cass Commercial Bank provides sophisticated financial exchange services to the parent organization and its clients. Cass is part of the Russell 2000®. More information is available at www.cassinfo.com.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)