Join our Controls team in Consumer & Community Banking (CCB), the firm's largest Line of Business. This role offers the opportunity to develop and enhance our control framework, contributing to our continuous approach to risk assessment. You'll be part of a dynamic team which supports CCB in serving millions of consumers and small businesses, with the potential for career growth and skill development in a market-leading company.

Looking for individuals that are passionate about being a subject matter expert and performing at a high level in a fast paced and challenging environment while maintaining accuracy and adherence to guidelines. Existing knowledge of requirements related to CORE execution will allow you adapt quickly.

Job Responsibilities

• Facilitate adherence to the CORE Program requirements for CCB.

• Assist with CORE oversight and execution, including accurate and timely completion of maintenance requests, coordination of incoming shared mailbox questions, and ensuring CORE program requirement deadlines are monitored and followed-up on as needed.

• Review new issue and action plan submissions for compliance with requirements for onboarding and assist in the systemic closure of existing issues and action plans, including the collection and review of required evidence.

• Demonstrate leadership and teamwork to ensure goals are achieved for timely preparation of meeting materials and control protocols.

• Engage with control colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators and technology control functions.

• Maintain flexibility and be able to adapt to a consistently changing business environment; be able to quickly and effectively assess impacts and capitalize on change.

Required qualifications, skills and capabilities

• Bachelor's degree or equivalent experience required

• 3+ years of financial service experience in controls, audit, quality assurance, risk management, or compliance

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio)

• Demonstrated ability to manage multiple assignments and achieve deadlines and deliver quality results within a team environment

• Collaborative team player able to develop meaningful and effective working relationships with fellow colleagues

• Proven ability to build strong partnerships with key stakeholders, and collaborate with business and control organization

• Self-motivated and confident decision-maker with the ability to lead, challenge and influence change where necessary

Preferred qualifications, skills and capabilities

• Experience leading and implementing program requirements and using various Business Intelligence Tools

• Strong meeting and program facilitation skills to roll out and gather requirements across multiple group and organizational levels.

• Ability to understand both strategic and tactical direction and extrapolate functional process flows and business requirements.

• Background creating training or procedure documentation.

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans