call center agent.

• columbus , ohio

• posted november 19, 2024

job details

summary

• $19 - $19.01 per hour

• temporary

• high school

• category office and administrative support occupations

• referenceAB_4662092

job details

Are you passionate about delivering extraordinary care and making a real impact in people's lives? We're looking for dynamic Customer Service Representatives ready to engage with investment professionals, plan sponsors, and members to provide top-notch service and support. APPLY TODAY! For faster consideration, email an updated resume to ana.valenzuela@randstadusa.com What You'll Bring:

• Associate degree in finance, business administration, or insurance

• 2+ years in customer service or sales-related roles

• Knowledge of insurance products and the sales process

• Solid communication skills and the ability to simplify complex information

Schedule:

• Training: 5 weeks, HYBRID (M/F WFH and T/W/TH in office)

• Post Training Schedule is HYBRID (M/F WFH and T/W/TH in office)

For faster consideration, email an updated resume to ana.valenzuela@randstadusa.com

salary: $19 - $19.01 per hour

shift: First

work hours: 8 AM - 4 PM

education: High School

Responsibilities

• Handle various customer inquiries about financial products, past and present, and offer expert solutions.

• Analyze complex problems to find first-time resolutions, collaborating with internal teams when needed.

• Educate customers on tax implications, fees, benefits, and more to ensure informed decisions.

• Grow your career with personalized development plans and monthly one-on-one meetings with leadership.

Skills

• Follow-up

• Telephone Etiquette

• Customer Service

• Call Center Support

• Basic Computer Skills

Qualifications

• Years of experience: 3 years

• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.

get in touch

we are here to help you with your questions.

AV

ana valenzuela

• ana.valenzuela@randstadusa.com