Location: 88 East Broad Street - Columbus, Ohio 43215 JOB BRIEF (PURPOSE) The Business Banking Sales Leader (BBSL) manages a team of Business Banking Relationship Managers and sales support to acquire new clients and expand the share of wallet of existing client portfolio of businesses with annual sales from $3 to $10 million. The BBSL promotes a disciplined sales culture by creating a learning environment that focuses on the development and retention of the sales team. Develops and maintains a strong partnership with the Retail Sales Leader (RSL) to drive small business opportunities through the consumer channel. All BBSLs will be assigned as a BBSL I, unless he/she manages another BBSL(s) or when scope includes more than $13M in annual revenue and $500M in loans and deposits. ESSENTIAL JOB FUNCTIONS The BBSL manages the financial performance of the business banking sales team within a market and is responsible for growing a client base of companies with revenue between $3-20MM. This leader partners with small business area manager to ensure smaller clients are managed in the retail channels. The BBSL ensures the delivery of the BB value proposition (clients bank at Key because their business is understood, their time is valued, and solutions are provided to simplify their lives). The BBSL will be responsible for functions that align with the Key Sales Process and Consultative Sales Process Framework in daily work to develop and grow a sales team that creates a positive client experience. This includes: Sales Leadership Coaches to the segment value proposition and defined client experiences and directs the team sales efforts through utilization of consistent sales processes/tools including a disciplined approach to prospecting, development of internal/external centers of influence and follow-up to leads. Maintains an in-depth knowledge of products and services as well as proactively acquires knowledge of competitors and competitive products to support the awareness of sales team. Fosters an environment for learning/best practice sharing and accountability; drives the performance and sustained success of the BB team. Coaches each Business Banking Relationship Manager (BBRM) to fully appreciate, understand and be able to deliver solutions that meet the client's comprehensive needs, based on the review and analysis of personal and financial data gathered through Relationship Reviews, the Desktop and personal meetings. Participates in joint calls with BBRMs to enhance selling skills and uncover opportunities. Supports sound credit initiation process to drive a high-quality profitable portfolio Actively participates and creates opportunities for sales team participation in community organizations to source business development opportunities and demonstrate Key's commitment to the local community. Human Capital Leadership Creates a positive work environment, establishes high standards for work quality and provides opportunities for career growth and job satisfaction in order to develop and retain a highly trained and motivated staff. Establishes and tracks performance objectives for team members; manages and evaluates staff performance to established objectives, differentiates performance and strives to ensure each banker achieves their respective goals. Partners with Human Resources to execute talent processes - including recruiting, employee skill development, career progression, goal setting, performance management, employee engagement and the delivery of a pay for performance culture. In conjunction with Human Resources, creates and executes a proactive strategy to build a pipeline of talent by assessing and building talent across the markets. Proactively sources external talent. MARGINAL OR PERIPHERAL FUNCTIONS Provides feedback to segment and corporate partners regarding competitive offers and new product development. REQ